54
NPS Score
VS
Safaricom
- EMPLOYEE
PARTICIPANTS - 6
- TOTAL
RATINGS
Vodacom Group Claimed Company
- EMPLOYEE
PARTICIPANTS - 22
- TOTAL
RATINGS
Safaricom vs Vodacom Group
Compare Safaricom versus Vodacom Group for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 6 employees and customers of Safaricom and 22 employees and customers of Vodacom Group.
Safaricom
Safaricom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Safaricom.
Vodacom Group
Vodacom Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Vodacom Group.
4.2/5
Product Quality
3.8/5
3.7/5
Pricing
3.5/5
3.9/5
Customer Service
3.6/5
| 69% | Promoters |
|---|---|
| 16% | Passive |
| 15% | Detractors |
Net Promoter Score
Winner by 41
13
NPS Score
| 47% | Promoters |
|---|---|
| 19% | Passive |
| 34% | Detractors |
Working at Safaricom vs Working at Vodacom Group
92 / 100
CEO Rating
Winner by 6%
86 / 100
CEO Rating
Safaricom
Safaricom doesn't have enough ratings to calculate the Team Culture Ratings.
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Vodacom Group
Employees at Vodacom Group rate their CEO, Shameel Aziz Joosub, 86/100. This score is 6% lower than the scores of Safaricom's CEO, Robert Collymore. Employees in the HR department rate Shameel Aziz Joosub the highest.
