Salem Media Group is America’s leading radio broadcaster, Internet content provider, and magazine and book publisher targeting audiences interested in Christian and family-themed content and conservative values. In addition to its radio properties, Salem owns Salem Radio Network, which syndicates talk, news and music programming to 3000 affiliates; Salem Radio Representatives, a national radio advertising sales force; Salem Web Network, a leading Internet provider of Christian content and online streaming; and Salem Publishing, a leading publisher of Christian and conservative themed books and magazines. Salem owns and operates 99 radio stations, with 56 stations in the nation’s top 25 top markets – and 28 stations in the top 10 markets. Each of our radio properties has a full portfolio of broadcast and digital marketing opportunities. read more

EMPLOYEE PARTICIPANTS: 66

TOTAL RATINGS: 977

CEO: David Santrella

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Salem Media Group Senior Customer Service Manager Salaries in Hagerstown, MD

The average Salem Media Group Senior Customer Service Manager in Hagerstown, MD earns an estimated $85,106 annually, which includes an estimated base salary of $73,756 with a $11,350 bonus. Salem Media Group's Senior Customer Service Manager compensation is $14,811 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Salem Media Group in Hagerstown, MD can range from $32,000 - $200,000.

In Hagerstown, MD, The Customer Support Department at Salem Media Group earns $5,948 more on average than the Admin Department.

Last updated 3 months ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$85,106

Average Compensation

$73,756: avg. base

$11,350: avg. bonus

Senior Customer Service Manager Salaries at Salem Media Group

In Hagerstown, MD, Senior Customer Service Managers earn $4,272 more than Customer Service Managers.

Customer Service Manager

$81k*

CS Rep

$46k*

* estimated salary

Compensation at Salem Media Group by Department

In Hagerstown, MD, The Customer Support Department averages $5,948 more than the Admin Department, and $19,701 less than the Sales Department

Sales

$78,935 Avg. total comp.

+$20k

Customer Support

$59,234 Avg. total comp.

Admin

$53,286 Avg. total comp.

-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Salem Media Group reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Salem Media Group reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Salem Media Group Rate Their Compensation

The majority of Senior Customer Service Managers at Salem Media Group believe they're compensated fairly. 75% of Senior Customer Service Managers at Salem Media Group say they receive annual bonuses, and the vast majority (80%) are satisfied with their benefits. See more compensation ratings at Salem Media Group

Do you believe you're paid fairly?

76% Yes

Does your company give annual bonuses?

75% Yes

Are you satisfied with your Benefits?

80% Yes

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