Sarnova Employee Reviews
Out of 34 Sarnova employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Sarnova improve their work culture.
What does the leadership team need to get better at?
Paying employees a better wage. We are the backbone of this company. We work harder than corporate. Ask me more i have plenty to say
Communication : open to patient complaints just being more open to feedback !! They don't care
Paying people fairly and working on retention.
Why do you feel undervalued and what would make you feel better about your compensation?
The work never stops and other departments can't follow the rules so you get huge influxes all at once and then short luls before it starts again.
The workload is immense for the compensation. Merit increases do not keep up with inflation. There isn't enough people to spread out the work to make compensation fair.
Extremely low base salary. Comission bonus structures frequently change, making it even more difficult to achieve top tier bonuses.
What do your coworkers need to improve and how could you work together better?
Assisting the patients when you get the call it's call center why are calls being routed to certain employees as if we work case by case on accounts
My direct team is great. Everyone outside of that is quite inconsiderate and rude.
Actually read emails to understand them and not just get through them.
What needs to change to make the company culture better?
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What would you improve about your company's interview process?
My process wasn't horrible, but it they were stringing my friend along for 6 months before he was finally able to start.
Be more transparent and fast.
What's going wrong and how can it be improved?
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What would you most like to see improved at your company?
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