
Advancement is poor; stress is high.
Be real and keep your eyes on the end goal.
When the many meetings get cancelled; not going through the multiple layoffs.
They are stressed out. It's like a landgrab to be more stressed running fast to burnout.
Size it to the actual day to day efforts. If you're going to micromanage the team, you should know what you want everyone to do.
Tech is good, but company is to reactive and not in front of the adoption of the services. So the customer is locked in long-running "goals" and/or implemented poorly, creating a lot of unnecessary support churn.