Sears Home Services – Customer care. They put you off for weeks before they say a tech will even come out! This my second call for repair in these 3 yrs. Who wants their appliance fixed in weeks. This is not due to covid as it happened 2 years ago also. My hard earned money is being abused by them. No investment back

Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home. read more

EMPLOYEE PARTICIPANTS: 55

TOTAL RATINGS: 536

CEO: Eddie Lampert

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Customer care. They put you off for weeks before they say a tech will even come out! This my second call for repair in these 3 yrs. Who wants their appliance fixed in weeks. This is not due to covid as it happened 2 years ago also. My hard earned money is being abused by them. No investment back

Other Employee Reviews for Sears Home Services

What are some of the best things about your team?

The team is fairly dedicated and competent
Team review

What does the leadership team need to get better at?

Communicating and showing compassion. Treating their employees like humans
Leadership review

What does the leadership team need to get better at?

Supporting hourly workers and pay disparity.
Leadership review

Briefly describe your overall experience at your company

Been very tough, never knowing if stock will come

What is most positive about the culture and environment at your company?

Many customers are enjoyable to engage with.
Environment review

Rate your company

Customer care. They put you off for weeks before they say a tech will even come out! This my second call for repair in these 3 yrs. Who wants their appliance fixed in weeks. This is not due to covid as it happened 2 years ago also. My hard earned money is being abused by them. No investment back

Other Employee Reviews for Sears Home Services

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