Sears Home Services – Technician calls me to tell he is on the way after his appointment hours and later calls back to tell he cant after 5:30 pm! worse thing is i get text message saying he came home and we were not avialble! We have been waiting eagerly to get our refrigerator fixed foe last one month!

Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home. read more

EMPLOYEE PARTICIPANTS: 55

TOTAL RATINGS: 536

CEO: Eddie Lampert

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Technician calls me to tell he is on the way after his appointment hours and later calls back to tell he cant after 5:30 pm! worse thing is i get text message saying he came home and we were not avialble! We have been waiting eagerly to get our refrigerator fixed foe last one month!

Other Employee Reviews for Sears Home Services

What are some of the best things about your team?

The team is fairly dedicated and competent
Team review

What does the leadership team need to get better at?

Communicating and showing compassion. Treating their employees like humans
Leadership review

What does the leadership team need to get better at?

Supporting hourly workers and pay disparity.
Leadership review

Briefly describe your overall experience at your company

Been very tough, never knowing if stock will come

What is most positive about the culture and environment at your company?

Many customers are enjoyable to engage with.
Environment review

Rate your company

Technician calls me to tell he is on the way after his appointment hours and later calls back to tell he cant after 5:30 pm! worse thing is i get text message saying he came home and we were not avialble! We have been waiting eagerly to get our refrigerator fixed foe last one month!

Other Employee Reviews for Sears Home Services

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