Messaging-as-a-service. It provides the chat API and the backend for apps enabling real-time communication among apps’ own users read more
SendBird Company Culture
SendBird Culture
This score is derived from employee ratings & reviews4.2/5
SendBird's Overall Culture is rated B+
Top Rated Culture Dimensions
CEO Rating
A+Leadership
A-Office Culture
B+Retention
B+eNPS
B+SendBird CEO
Top 5%Top 5% of Similar Size Companies on Comparably
John Kim
92 /100
See More
Diversity at SendBird
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at SendBird
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSendBird eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
67
SendBird employees are 67% more likely to recommend SendBird as a great place to work
| 67% | Promoters |
|---|---|
| 33% | Passives |
| 0% | Detractors |
Working at SendBird
Working at SendBird is rated highly by 7 employees, across various culture dimensions. SendBird employees are most satisfied about CEO Rating, Leadership, and Office Culture categories, putting SendBird’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in San Francisco. See below in detail how working at SendBird was rated by employees.
Overall Company Culture at SendBird
B+
Overall Company Culture at SendBird is rated B+
Last updated months ago
Top
20%
SendBird ranks in the Top 20% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSendBird Employee Reviews
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSendBird Company Information
SendBird Company Overview
Messaging-as-a-service. It provides the chat API and the backend for apps enabling real-time communication among apps’ own users
| Headquarter | 541 Jefferson Ave, Suite 100 SendBird Redwood City, CA United States of America |
|---|---|
| Website | sendbird.com |
| Founding Date | 2013 |
| Company Status | Private |
SendBird Competitors
SendBird competitors include WhatsApp Inc., Layer, Plivo, and Sinch. SendBird ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how SendBird compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
SendBird Employees
7 employees at SendBird have reviewed SendBird across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 SendBird employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Overall, the employees at SendBird are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining SendBird - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
SendBird KPIs and OKRs
Employees’ understanding of SendBird's KPIs and OKRs is essential for its success. Out of 1 SendBird employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
SendBird CEO & Leadership
SendBird CEO - John Kim
92 /100
John’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. Compared to SendBird’s competitors, John Kim ranks right above WhatsApp Inc. CEO Jan Koum. Under Kim’s leadership, SendBird employee respondents are most happy about their Leadership and the company’s Office Culture. Outlook and Executive Team are two areas, according to respondents, where SendBird could stand to see real improvement.
SendBird Leadership
The SendBird Executive Team is rated a “B” and led by CEO John Kim, Co-founder & CTO Harry Kim, and VP of Operations Mark Lee
John Kim CEO / President
John Kim serves as the CEO / President of SendBird.
Justin Smith VP of Sales
Justin Smith serves as the VP of Sales of SendBird - The Chat API for Mobile Apps and Websites. Justin started at... read more
Joe Pagano Chief Financial Officer
Joe Pagano serves as the Chief Financial Officer of SendBird - The Chat API for Mobile Apps and Websites. Joe started at... read more
Caitlin Davis Vice President, People and Culture
Caitlin Davis serves as the Vice President, People and Culture of SendBird.
SangHee Lee Head of Operations and Business Intelligence
SangHee Lee serves as the Head of Operations and Business Intelligence of SendBird.
Diversity & Inclusion at SendBird
The Diversity score provides insights into how diverse employees feel and rate their work experience at SendBird across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
SendBird PTO
SendBird PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
SendBird Careers
SendBird Jobs
No Recent Jobs found for SendBird on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let SendBird Know You Want To Work There
Frequently Asked Questions regarding SendBird
What is SendBird address?
SendBird location is at 541 Jefferson Ave, Suite 100 SendBird
Who is the CEO of SendBird?
SendBird CEO is John Kim, their score by employees is 92
What is SendBird eNPS?
The eNPS for SendBird is 67
Who are SendBird competitors?
SendBird main competitors are WhatsApp Inc., Layer, Plivo, Sinch
Who is SendBird leadership?
Harry Kim, Mark Lee & Justin Smith are part of SendBird leadership, John Kim is the CEO
×