Shopify – Shopify Support is terrible - no phone number, long wait times, and many inquiries have to be sent to a back office which may take 1 day or 5 days. Not ideal for matters that need to be handled quickly. Poor service, would not recommend. | Comparably
Comparably

Shopify – Shopify Support is terrible - no phone number, long wait times, and many inquiries have to be sent to a back office which may take 1 day or 5 days. Not ideal for matters that need to be handled quickly. Poor service, would not recommend.

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We build products that help entrepreneurs around the world start and grow their businesses. read more
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Shopify Support is terrible - no phone number, long wait times, and many inquiries have to be sent to a back office which may take 1 day or 5 days. Not ideal for matters that need to be handled quickly. Poor service, would not recommend.

Other Employee Reviews for Shopify

What is the best part about your compensation package?

Equity

Compensation review
What is most positive about the culture and environment at your company?

No micro managing. Ownership. Freedom to fail

Environment review from Engineering Dept
What do you like best about the leadership team?

Devoted to personal growth and success

Leadership review from Customer Support Dept
Briefly describe your overall experience at your company

I have been there for over a year and it has truly been a breath of fresh air. You can have such an incredible impact and make life long friends. The leadership and management are well equipped to pivot directions and responding to feedback internally and externally. It is something truly incredible

Review from Customer Support Dept
Briefly describe your overall experience at your company

Happy, determined, comfortabe, and excited

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