Shopify Employee Reviews
Out of 302 Shopify employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Shopify improve their work culture. The Customer Support team, with 89% positive reviews, reports the best experience at Shopify compared to all other departments at the company.
What does the leadership team need to get better at?
Leadership creates an atmosphere of uncertainty and leaves unanswered questions. There was insufficient information and guidance, which occasionally made tasks more intricate than necessary.
Promised no more layoffs, 2 months later laying off 23% of the staff. Did 2 layofffs in total, with silent layoffs cut 40% of the staff
Stay in touch with ground zero. Promote and employ mature, experienced leaders
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Efforts and achievements are not acknowledged or appreciated and compensation doesn't align with my contributions.
A 30% increase would more fairly reflect the value my position adds to the company, and bring my role in line with other roles at Shopify.
Expectation to be significantly better at the job with no career path and marginal increases to pay
Our compensation framework is about to undergo significant changes to the positive, but currently it needs work. This is being addressed.
Its low compared to other companies. I would feel better if they paid me more.
What do your coworkers need to improve and how could you work together better?
Influence from management to improve false high school culture
Review from Customer Support Dept
What needs to change to make the company culture better?
As stated already tobi needs to step down in order for culture to improve.
There's a perceived lack of opportunities for professional development, career advancement, and skill enhancement.
What would you improve about your company's interview process?
6 rounds, two case studies (excel + interview consulting case style). Shopify is very selective with whom joins their team in a good way. They want to make sure you will be a good fit for company and culture.
What's going wrong and how can it be improved?
A lack of transparent communication.
Im not incentivized to care about such things
What would you most like to see improved at your company?
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