-17
eNPS Score
Q&A With ShopRunner Employees
We believe in freedom of choice so people can get what they want, when they want it, from where they want it. The mission is simple—create a more seamless e-commerce experience that strengthens connections between customers and the brands they love. We build the tools both our customers and retail partners need to thrive and stay ahead of the curve in an ever-changing industry, starting with free 2-day shipping, free returns and instant checkout at 100+ online stores.
How employees describe working at ShopRunner
Working by helping coworker and always supporting each other
Great software and great culture. There is a positive culture of collaboration and interesting technical challenges to work on.
Supportive and collaborative culture, some trouble with product market fit
Good, positive, nice people, good
Having Equity in the organization.
Q&A With ShopRunner Employees
IDX: 0 TOT: 11
If you could make changes, how would you improve the culture at ShopRunner?
Upper management needs to figure out what the heck their product is and embrace good design – not just corporate partnerships – as a way forward.
How does ShopRunner make decisions around promotions?
Somebody in sales decides they want it yesterday without consulting anybody else and without much thought to execution or whether their idea actually makes sense. Then design and engineering is given marching orders and expected to crank out a new-ish tacked on addition to an already inferior product – no questions asked...
What do employees at ShopRunner think about their benefits?
78% of ShopRunner employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is $2500+/mo.
How are the managers at ShopRunner?
ShopRunner employees rate their manager a C- or 62/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.
How's career growth and advancement at ShopRunner?
0% of the same employees also feel like ShopRunner is invested in their career growth.
Curious about what work's like at ShopRunner?
Anonymously Ask ShopRunner Employees Any Question
Should I work at ShopRunner?
25% of ShopRunner employees would encourage their friends to become coworkers, whereas 33% are neutral and 42% would not recommend working at ShopRunner to their friends.
| 25% | Promoters |
|---|---|
| 33% | Passive |
| 42% | Detractors |
