ShopRunner Culture | Comparably
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ShopRunner Claimed Company
ShopRunner is a members-only online shopping service that offers consumer-friendly and free shipping services. read more
EMPLOYEE
PARTICIPANTS
18
TOTAL
RATINGS
250

ShopRunner Company Culture

ShopRunner Culture

This score is derived from employee ratings & reviews
2.6/5
ShopRunner's Overall Culture is rated D

Top Rated Culture Dimensions

ShopRunner CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Sam Yagan ShopRunner's CEO
Sam Yagan
54 /100

Diversity at ShopRunner

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at ShopRunner have rated Team, Work Culture, and Environment as the highest categories they have scored

Women at ShopRunner

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Women at ShopRunner have rated Environment, Work Culture, and Office Culture as the highest categories they have scored

ShopRunner eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-17

ShopRunner employees are -17% more likely to recommend ShopRunner as a great place to work

25%Promoters
33%Passives
42%Detractors

Working at ShopRunner

Working at ShopRunner is rated below average by 18 employees, across various culture dimensions. ShopRunner employees rate Perks And Benefits highest among all categories, and think that Professional Development and Leadership have the most room for improvement, putting ShopRunner’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Chicago. See below in detail how working at ShopRunner was rated by employees.

Overall Company Culture at ShopRunner

D

Overall Company Culture at ShopRunner is rated D

Last updated months ago

Bottom
20%

ShopRunner ranks in the Bottom 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 18 Employees

View Results
0
20
40
60
80
100
Engineering
82
Engineering82

ShopRunner Employee Reviews

Out of 17 ShopRunner employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping ShopRunner improve their work culture.

93%
7%
Positive Reviews93%
Constructive Feedback7%

Positive Reviews From ShopRunner Employees

  • What makes you most happy at work?
    Working by helping coworker and always supporting each other
  • What makes you most happy at work?
    Working with modern and well architected technology in an environment of collaboration always open to evolve and improve
  • What is most positive about the culture and environment at your company?
    The interactions are direct and honest. Technical decisions arise from a healthy consensus within the team instead of a top down approach.

Constructive Feedback From ShopRunner Employees

  • What would you most like to see improved at your company?
    Connection and accountability from the executives to their managers.

ShopRunner Company Information

ShopRunner Company Overview

ShopRunner is a members-only online shopping service that offers consumer-friendly and free shipping services.

ShopRunner was founded in 2010 and its current CEO is Sam Yagan. Since its inception 16 years ago, ShopRunner has grown to 250 employees.

ShopRunner Mission, Vision & Values

ShopRunner Mission Statement

We’re a members-only service that connects people to the brands they love - by way of benefits like free 2-day shipping and returns and instant checkout at 100+ online stores. The way we shop is changing, and we empower both our customers and retailer partners to stay ahead of the curve.

ShopRunner Values

  • Boldness
  • Inclusion
  • Grit
  • Candor
  • Accountability
  • Spirit
  • Hustle
Headquarter350 N Orleans Suite 300N
Chicago, IL 60654
United States of America
Websitewww.shoprunner.com
Founding Date2010
Tel800-952-5210
Company StatusPrivate
Jobswww.shoprunner.com/careers/

ShopRunner Competitors

ShopRunner competitors include IndiaMART InterMESH and OLX. ShopRunner ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how ShopRunner compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    IndiaMART InterMESH's Logo
    IndiaMART InterMESH
    4.7/5
  2. #2
    OLX's Logo
    OLX
    3.2/5
  3. #3
    ShopRunner's Logo
    ShopRunner
    2.6/5
  • Culture Video

ShopRunner Employees

ShopRunner has 250 employees. 18 employees at ShopRunner have reviewed ShopRunner across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 18 ShopRunner employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ShopRunner are generally satisfied with their total compensation at ShopRunner, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ShopRunner are pleased with their team. 18 Participants grade the quality of their coworkers a B-. The majority believe the meetings at ShopRunner are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ShopRunner believe the environment at ShopRunner is positive. Most Participants believe the pace of work at ShopRunner is moderate. About 90% of the employees at ShopRunner work 8 hours or less.

Overall, the employees at ShopRunner are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ShopRunner - Employee Onboarding

100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ShopRunner KPIs and OKRs

At this moment no ShopRunner employees have provided insight into whether or not they clearly understand ShopRunner's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

ShopRunner CEO & Leadership

ShopRunner CEO - Sam Yagan

Sam Yagan ShopRunner's CEO
54 /100

ShopRunner’s CEO Sam Yagan started in this role in 2016. Sam’s approval rate is lower compared to CEOs at similar sized companies, putting Sam in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Chicago. Sam Yagan’s employees rank ShopRunner in the Top 30% for Perks And Benefits, in the Top 40% for Compensation, and in the Top 40% for Team. Yagan is generally unpopular with ShopRunner employees, but ranks especially low with Female employees. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to ShopRunner’s competitors, Sam Yagan ranks below both OLX CEO Alec Oxenford and IndiaMART InterMESH CEO Dinesh Agarwal.

ShopRunner Leadership

The ShopRunner Executive Team is rated a “D” and led by CEO Sam Yagan, Chief Technology Officer Greg Ball, and CFO & COO Ozan Kaya

  • Sam Yagan  CEO / President

    Sam Yagan CEO / President

    Sam Yagan serves as the CEO / President of ShopRunner.

  • Greg Ball Chief Technology Officer

    Greg Ball serves as the Chief Technology Officer of ShopRunner. Greg started at ShopRunner in October of 2017. Greg... read more

  • Ozan Kaya CFO & COO

    Ozan Kaya serves as the CFO & COO of ShopRunner. Ozan started at ShopRunner in January of 2017. Ozan currently resides... read more

  • Stacey Bernhard President, Emerging Businesses

    Stacey Bernhard serves as the President of Emerging Businesses at ShopRunner. Stacey started at ShopRunner in November... read more

  • Lindsay Verstegen Chief People Officer

    Lindsay Verstegen serves as the Chief People Officer of ShopRunner. Lindsay started at ShopRunner in January of 2017.... read more

  • Emily McTighe VP of Product

    Emily McTighe currently serves as the VP of Product at ShopRunner. Emily started at ShopRunner in 2017. Emily currently... read more

  • Ateet Adhikari Vice President of Strategic Initiatives, General Counsel

    Ateet Adhikari serves as the Vice President of Strategic Initiatives, General Counsel of ShopRunner.

  • Bree Blazak Vice President of Sales

    Bree Blazak serves as the Vice President of Sales of ShopRunner.

  • Serena Garg Vice President, Sales

    Serena Garg serves as the Vice President, Sales of ShopRunner.

ShopRunner Salaries

How much does ShopRunner pay?

How much do people at ShopRunner get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ShopRunner is $100,942, or $48 per hour, while the estimated median salary is $116,842, or $56 per hour.

At ShopRunner, the highest paid job is a General Counsel at $309,240 annually and the lowest is a CS Rep at $39,995 annually. Average ShopRunner salaries by department include: Legal at $309,241, Design at $82,302, Engineering at $113,604, and Admin at $54,631. Half of ShopRunner salaries are above $116,842.

10 employees at ShopRunner rank their Compensation in the Top 40% of similar sized companies in the US (based on 30 ratings) while 9 employees at ShopRunner rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 11 ratings).

Last updated months ago.

1st Percentile
$64k
$64k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$189k
$189k50th Percentile
67th Percentile
$254k
$254k67th Percentile
83rd Percentile
$307k
$307k83rd Percentile
100th Percentile
$354k
$354k100th Percentile
$100,942*
Average Compensation
$116,842*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ShopRunner Salaries by Department

Explore ShopRunner Salaries

Diversity & Inclusion at ShopRunner

Diverse employees at ShopRunner score the company 54/100 across various culture categories, placing ShopRunner in the Bottom 10% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ShopRunner across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 82/100
Department - Engineering
Diverse Employees 83/100
Department - Engineering

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ShopRunner Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Free Food
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

ShopRunner PTO

ShopRunner's PTO and Vacation policy typically gives 20-30 days off a year. ShopRunner's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo34%
$1500 - $2500/mo0%
$1000 -$1500/mo33%
$500 -$1000/mo0%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ShopRunner Careers

ShopRunner Jobs

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H1B Visa

In 2019, ShopRunner applied for 6 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

ShopRunner has a total of 250 employees

6
Total Applied
  • 100% Granted (6 out of 6)
  • 0% Denied ( out of 6)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 6)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 6)

This data was calculated using publicly sourced data from OFLC Performance Data

Let ShopRunner Know You Want To Work There

Overview of Candidates Interested in ShopRunner on Comparably

Candidates By Department

Product
31%
Design
19%
Marketing
19%
Customer Support
6%
Executive
6%
Other
19%

Candidates By Location

Philadelphia
13%
San Francisco
13%
Chicago
13%
Charlotte
6%
West Chester
6%
Other
50%

Frequently Asked Questions regarding ShopRunner

What is ShopRunner address?

ShopRunner location is at 350 N Orleans Suite 300N

Who is the CEO of ShopRunner?

ShopRunner CEO is Sam Yagan, their score by employees is 54

What is ShopRunner eNPS?

The eNPS for ShopRunner is -17

What is the salary for Account Executive in ShopRunner?

Account Executive average salary in the US is 123k

What are the salaries in the Design in ShopRunner?

The average salaries for Design in ShopRunner is 82k

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