SiriusXM Employee Reviews
Out of 263 SiriusXM employee reviews, 45% were positive. The remaining 55% were constructive reviews with the goal of helping SiriusXM improve their work culture. The Marketing team, with 64% positive reviews, reports the best experience at SiriusXM compared to all other departments at the company.
What does the leadership team need to get better at?
Being transparent and honest. They have lied to their employees faces more than once.
I need help exposing wrongful treatment of certain employees like myself
Strategy especially with regards to streaming products
Disclose any privacy violations with your employees when they get hired and always provide HR info day one as well
Treating agents with respect and professionalism
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Raises are almost impossible to get
Promotions were earned but never received
Extremely limited growth opportunities there.
If you work for a company for 5 years you would expect a pay increase or at least an opportunity for a new role, like supervisor, which would pay more. The rate has stayed consistent throughout the pandemic.
Most decisions made at senior levels. The company gives lip service to driving decision making down and the organization, but it's a fallacy.
What do your coworkers need to improve and how could you work together better?
Equal opportunities for women would be nice
Clear delination of rules and responsibilities. Less meetings.
Be Professional and Courteous. Targeting agents for abuse due to who their TL's are
Review from Sales Dept
Consistency, equal standards and accountability
Review from Sales Dept
coworkers are fine, mainly management needs to get on the same page and provide the same info to everyone
What needs to change to make the company culture better?
Leadership needs to understand that everyone in the company contributes to its success.
Be better at not discriminating and stop religious segregation.
Respectful, Courteous and professional. Bonus is no longer obtainable and impacts motivation
Review from Sales Dept
To break the crabs in the bucket mentality
Review from Sales Dept
Give workers better schedules and compensation.
What would you improve about your company's interview process?
Actually do an interview next time!
What's going wrong and how can it be improved?
Workplace environment. You promote people who shouldn’t be promoted. The person who always trains the people to be promoted should also get promoted eventually…
The bonus available for us agents is no longer attainable and not motivated to give all with no reward. Compare the bonus money available verses where it is on agent paychecks. Things were good months ago. Now the toxic atmosphere is unbareable without the compensation bonus program.
Review from Sales Dept
the way the cx are educated about sxm services
Mismatch of priorities and team alignment lead to questionable priorities and disjointed approach to product development.
What would you most like to see improved at your company?
The need to assign blame is stronger than celebrating accomplishments
I wish my co workers weren’t so snobby and two faced
Review from Marketing Dept