eNPS at SmartBear | Comparably
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SmartBear Claimed Company
SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves. read more
EMPLOYEE
PARTICIPANTS
37
TOTAL
RATINGS
496
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eNPS at SmartBear

SmartBear's Employee Net Promoter Score (eNPS) is 23, as rated by 26 employees. Employee Net Promoter Score tracks SmartBear employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at SmartBear to a friend? Today, 46% of SmartBear employees would encourage their friends to become coworkers, whereas 31% are neutral and 23% would not recommend working at SmartBear to their friends.

Last updated a month ago.

Where This Score Ranks SmartBear's eNPS

  • TOP
    30%

    In the Top 30% of 1539 Similar Sized Companies on Comparably

  • TOP
    40%

    In the Top 40% of 232 Nearby Companies in Boston

  • 3rd

    3rd place versus 4 competitors rated on Comparably

15
Sep
21
May
22
Oct
25
Apr
20
Jun
23
Oct
  • Promoters
  • Passives
  • Detractors
Who Ranks SmartBear's eNPS the Highest?
Experience - 6 to 10 Years 67/100
Gender - Female 33/100
Department - Sales 25/100
Who Ranks SmartBear's eNPS the Lowest?
Experience - 1 to 3 Years 0/100
Tenure - 1 to 2 Years 0/100
Gender - Male 17/100

SmartBear eNPS At a Glance

SmartBear employees are more likely to recommend SmartBear as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with 6 to 10 Years experience and Female employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at SmartBear to a friend?” Based on 26 ratings, SmartBear ranks 3rd place versus its 4 competitors and is right below Datadog.

Compared to other companies in Boston, SmartBear falls into the Top 40% of 232 companies. The last rating was provided a month ago.

SmartBear's eNPS Trendline

  • SmartBear23
  • Other Companies in Boston
  • Similar Size on Comparably

SmartBear's eNPS Rank Against Similar Sized Companies on Comparably

TOP
30%

SmartBear ranks in the Top 30% of other companies on Comparably with 501-1,000 Employees for eNPS Score.

  1. JC Com Co
    23
  2. Print E-Z
    23
  3. CNN
    23
  4. SmartBear
    23
  5. Domino's Pizza
    22
  6. Elevance Health
    22
  7. SEEK
    22

SmartBear's eNPS Rank Against Other Companies Nearby

TOP
40%

SmartBear ranks in the Top 40% of other companies in Boston for eNPS Score.

  1. TR Design
    24
  2. Rue La La
    23
  3. TA Associates
    23
  4. SmartBear
    23
  5. TJ Maxx
    22
  6. Digitas LBi
    22
  7. Bose
    21

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