SmartBear Claimed Company

SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves. read more

EMPLOYEE PARTICIPANTS: 34

TOTAL RATINGS: 453

CEO: Dan Faulkner

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eNPS at SmartBear

SmartBear's Employee Net Promoter Score (eNPS) is 26, as rated by 23 employees. Employee Net Promoter Score tracks SmartBear employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at SmartBear to a friend? Today, 48% of SmartBear employees would encourage their friends to become coworkers, whereas 30% are neutral and 22% would not recommend working at SmartBear to their friends.

Last updated months ago.

Where This Score Ranks SmartBear's eNPS

TOP
25%
In the Top 25% of 1539 Similar Sized Companies on Comparably
TOP
40%
In the Top 40% of 231 Nearby Companies in Boston
3rd
3rd place versus 4 competitors rated on Comparably

-7

Mar

May

Sep

May

Oct

Jan

Promoters
Passives
Detractors

Who Ranks SmartBear's eNPS the Highest?

Department - Sales 25/100

Ethnicity - Caucasian 25/100

Gender - Male 17/100

Who Ranks SmartBear's eNPS the Lowest?

Experience - 1 to 3 Years 0/100

Tenure - 1 to 2 Years 0/100

SmartBear eNPS At a Glance

SmartBear employees are more likely to recommend SmartBear as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Sales department and Caucasian employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at SmartBear to a friend?” Based on 23 ratings, SmartBear ranks 3rd place versus its 4 competitors and is right below Datadog.

Compared to other companies in Boston, SmartBear falls into the Top 40% of 231 companies. The last rating was provided months ago.