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SmartCommerce Claimed Company
SmartCommerce is an AI-based data platform that centralizes and optimizes massive amounts of real-time CPG product data to create and support solutions that drive frictionless acceleration of eCommerce for CPG manufacturers and their retailer partners. read more
SmartCommerce Company Culture
SmartCommerce Culture
This score is derived from employee ratings & reviews4.4/5
SmartCommerce's Overall Culture is rated A-
Top Rated Culture Dimensions
CEO Rating
A+Diversity
A+Executive Team
A+Manager
A+Meetings
A+SmartCommerce CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Jennifer Silverberg
92 /100
See More
Diversity at SmartCommerce
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at SmartCommerce have rated CEO Rating, Outlook, and Meetings as the highest categories they have scored
Women at SmartCommerce
Top 30%Top 30% of Similar Size Companies on Comparably
B
Women at SmartCommerce have rated CEO Rating, Compensation, and Happiness as the highest categories they have scored
SmartCommerce eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 15%Top 15% of Similar Size Companies on Comparably
Recommend to a Friend?
82
SmartCommerce employees are 82% more likely to recommend SmartCommerce as a great place to work
| 91% | Promoters |
|---|---|
| 0% | Passives |
| 9% | Detractors |
Working at SmartCommerce
Working at SmartCommerce is rated highly by 41 employees, across various culture dimensions. SmartCommerce employees are most satisfied about CEO Rating, Executive Team, and Manager categories, putting SmartCommerce’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Atlanta. See below in detail how working at SmartCommerce was rated by employees.
Overall Company Culture at SmartCommerce
A-
Overall Company Culture at SmartCommerce is rated A-
Last updated months ago
Top
15%
SmartCommerce ranks in the Top 15% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSmartCommerce Employee Reviews
Out of 113 SmartCommerce employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping SmartCommerce improve their work culture.
| Positive Reviews | 94% |
|---|---|
| Constructive Feedback | 6% |
Positive Reviews From SmartCommerce Employees
- What is most positive about the culture and environment at your company?There is a channel on Slack to praise people. But the same people that are friends will make contributions, while the rest arent recognized.
- What makes you most happy at work?solving problems for clients and coworkers
- What did you like most about the interview process?opportunity to talk to a few people
Constructive Feedback From SmartCommerce Employees
- What do your coworkers need to improve and how could you work together better?Stop talking just to talk in meetings.
- Why do you feel undervalued and what would make you feel better about your compensation?Salaries are unfair across the board
- What does the leadership team need to get better at?Stop being so pompous and condescending.
SmartCommerce Company Information
SmartCommerce Company Overview
SmartCommerce is an AI-based data platform that centralizes and optimizes massive amounts of real-time CPG product data to create and support solutions that drive frictionless acceleration of eCommerce for CPG manufacturers and their retailer partners.
SmartCommerce Mission, Vision & Values
SmartCommerce Vision Statement
The SmartCommerce mission is to build, maintain, and expand connections by embodying our Core Values. SmartCommerce applications find, support, and expand the connections among products, retailers, and consumers. Our team finds, supports, and expands the connections among our employees, our client community, and our retailer and other partners.
SmartCommerce Mission & Values
- Teamwork makes the dream work.
- We've got your back!
- Yes We can!
- Think Outside the box (or better yet, recycle that box!)
- Partners-Frist
| Headquarter | 75 5th Street NW, Suite 2000 Atlanta, GA 30303 United States of America |
|---|---|
| Website | smartcommerce.com |
| Founding Date | 2010 |
| Tel | 800-571-3520 |
| Company Status | Private |
| Jobs | smartcommerce.com/careers/ |
| Social Sites |
SmartCommerce Competitors
SmartCommerce competitors include ChannelAdvisor and MikMak. SmartCommerce ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how SmartCommerce compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
SmartCommerce Employees
41 employees at SmartCommerce have reviewed SmartCommerce across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 41 SmartCommerce employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SmartCommerce are extremely happy with their total compensation at SmartCommerce, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SmartCommerce are extremely happy with their team. 41 Participants grade the quality of their coworkers an A. The majority believe the meetings at SmartCommerce are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at SmartCommerce believe the environment at SmartCommerce is positive. Most Participants believe the pace of work at SmartCommerce is comfortably fast. About 61% of the employees at SmartCommerce work 8 hours or less.
Overall, the employees at SmartCommerce are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining SmartCommerce - Employee Onboarding
The prevailing opinion from employees about joining SmartCommerce is that the company was prepared on their first day. SmartCommerce employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
SmartCommerce KPIs and OKRs
At SmartCommerce 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of SmartCommerce's KPIs and OKRs is essential for its success. Out of 2 SmartCommerce employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for SmartCommerce
SmartCommerce CEO & Leadership
92 /100
SmartCommerce CEO Awards and Recognitions
Jennifer’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Atlanta. With a high CEO score, Jennifer Silverberg has won the Best CEOs for Women in 2022. SmartCommerce’s CEO is highly regarded especially by Caucasian employees, employees with Over 10 Years experience, and Male employees. Compared to SmartCommerce’s competitors, Jennifer Silverberg ranks right above ChannelAdvisor CEO David Spitz. Under Silverberg’s leadership, SmartCommerce employee respondents are most happy about their Executive Team and the company’s Manager. Office Culture and Gender are two areas, according to respondents, where SmartCommerce could stand to see real improvement.
SmartCommerce Leadership
The SmartCommerce Executive Team is rated an “A+” and led by CEO Jennifer Silverberg, CTO Rob Sefick, and COO Russell Caldwell
Jennifer Silverberg CEO / President
Jennifer Silverberg serves as the CEO / President of SmartCommerce.
Rob Sefick CTO
Rob Sefick serves as the CTO for SmartCommerce. Rob started at SmartCommerce in May of 2017. Rob is based in the... read more
Russell Caldwell COO
Russell Caldwell serves as the COO for SmartCommerce. Russell started at SmartCommerce in March of 2016. Russell is... read more
Diversity & Inclusion at SmartCommerce
Diverse employees at SmartCommerce score the company 92/100 across various culture categories, placing SmartCommerce in the Top 5% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SmartCommerce across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
SmartCommerce Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Company Social Outings
- Work From Home Policy
- Unique Office Space
SmartCommerce PTO
SmartCommerce's PTO and Vacation policy typically gives unlimited days off a year. SmartCommerce's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
SmartCommerce Careers
SmartCommerce Jobs
No Recent Jobs found for SmartCommerce on Comparably
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Let SmartCommerce Know You Want To Work There
Frequently Asked Questions regarding SmartCommerce
What is SmartCommerce address?
SmartCommerce location is at 75 5th Street NW, Suite 2000
Who is the CEO of SmartCommerce?
SmartCommerce CEO is Jennifer Silverberg, their score by employees is 92
What is SmartCommerce eNPS?
The eNPS for SmartCommerce is 82
What is SmartCommerce revenue?
SmartCommerce revenue is $14M
Who are SmartCommerce competitors?
SmartCommerce main competitors are ChannelAdvisor, MikMak
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