Smile Brands Outlook Employee Reviews

Being able to help someone in need.

Review from Legal Dept

The impact that I am having on patients and coworkers

Review from Executive Dept

Making a difference to provide a patient with a affordable smile.

Review from Operations Dept

Working from home and the autonomy to do my job knowing I have support

Interacting with my team members

Review from HR Dept

Being left alone and allowed to do my job without many interruptions.

Review from Finance Dept

The coworkers and the corporate mentality that we all work together. I haven't experienced much negative interactions from the field/offices and its been a great overall experience

Accomplishing my monthly goals for work! I like being known as someone that will get the problem solved.

Review from Admin Dept

Being able to talk with my co-workers, having food & snacks brought in for the day.

Review from Admin Dept

We all get along and we never have any bad days

A good work environment. I feed off of my coworkers and managers. If they make it a bad one I won't want to be there.

the mail team as a whole

Improving process, making things easier

Review from Operations Dept

my coworkers make me the happiest

being able to know and understand my job so I'm exciting to get to work

Review from Admin Dept

positive attitude and happy faces

Review from Business Development Dept

coworkers and staying busy each day

The encouragement and acknowledgement of productivity

Review from Admin Dept

Knowing that i can be the best leader for my team and helping everyone around me meet their goals

Review from Operations Dept

Being able to work remotely, but still being part of a nice team

Review from Legal Dept

Managers could be better at the way they speak to people

Review from Admin Dept

Voices to be heard about "wants/needs". Accessibility to tools to better assist all. Ensuring all team members can receive quick assistance and resolution from the IT department.

There are a lot of unknowns that happen in my day. Even though it keeps me on my toes and busy I always fear what is going to drop on us today, who is going to be mad at us or what crazy things are going to come up that we do not have control over. Last to find out but heavily impacted kind of thing

Overall the team is overworked. When finding reliable resources in other departments, they tend to be overworked as well. It is hard to provide good internal and external customer service when the volume is too high.

See previous comment about coworkers and bullying.

THE HOURLY PAY IS NOT ENOUGH

Review from Customer Support Dept

The excessive overtime that has been going on for over a year now.

Review from Customer Support Dept

i believe we are pressured to complete so many account that we can become stressed when mid day we are not close to those numbers

No catty behavior would be nice. mangers telling their leads not to talk bad about their employees. better insurance coverage. an HSA/FSA card that will cover all my RX, vitamins and other health care needs. nd a cost of living raise for the inflation.

Review from Operations Dept

Better communication in the CEC call center with leadership. Their cmmunication is very poor. They don't follow up on issues or concerns at team meetings or in email unless you ask. So you don't know if something is still broken or fixed. They change your hours without asking. They make OT mana

Review from Customer Support Dept

I'm consistently made to believe my work isn't good enough.

Review from Customer Success Dept

I don't think anything is going wrong at this time.

Review from Operations Dept

MORE INTERACTION WITH PATIENTS AND OFFICE STAFF

Review from Customer Support Dept

I like the sense of feeling empowered to make sound decisions for the business.

Review from Operations Dept

The pay scale in some areas.

Review from Operations Dept