Smile Brands Leadership Employee Reviews
What do you like best about the leadership team?
Their openness in communicating company goals and wins and losses; their inclusivity companywide; and feedback with the opportunity to grow and own your functions.
Review from Marketing Dept
To be completely honest, NO. We currently don't have much support from upper management. We are constantly being micromanage. We are expected to work short staff and under staff. I was giving additional duties and responsibility and no increase {going on over 2yrs}. The truth is, it really isn't abo
Review from Operations Dept
Great leadership team, truly cares about each employee and does their best to meet their employees needs along with creating a positive work environment.
Review from Communications Dept
My Director is very supportive and manages to take and make everything positive or understandable. Any negativity she trys to create understanding.
The thoughtfulness that goes into "how" they lead.
Review from HR Dept
Tries to be transparent and encouraging with CEO bulletins.
Review from Finance Dept
My VP is always encouraging me to grow in areas of leadership in addition to assisting me expand my knowledge in the department, and company as a whole
Brittany is very helpful and very knowledgeable. She is always attentive to our needs
Review from Operations Dept
They seem to show they care about the employees. It especially was shown through COVID. I had a situation and my leadership was there for me and worked with me.
Review from Admin Dept
I like that the environment feels pretty safe, where I can ask questions and have them answered, as well as be able to socialize with my co-workers relatively freely.
Review from Admin Dept
Very nice and understanding. Super greatful to be apart of the team>
My leadership team is always willing to help in any way possible so that we can learn and be better at our duties
its very open and welcoming
THEY ARE POSITIVE AND UPBEAT
our team is very good on communication
Review from Admin Dept
the motivation that's brought to the team improves my mindset
Review from Business Development Dept
They are very respectful and helpful.
Review from Finance Dept
They always try to improve
Review from Admin Dept
Always there to help us
The team work and Evelyn Contreras and Angie Sotelo, Megan Powell
Review from Admin Dept
What does the leadership team need to get better at?
Caring about others opinions and taking a look at people in management to see how others feel
Review from Operations Dept
Communication. Flexibility. Our team meetings are always canceled. We are never told what is going on throughout the company. We hear things through whispers and phone tag. If questions are raised in a meeting, we are quickly shot down. We don't even know our manager of our entire overall dept.
Review from Operations Dept
Before deciding what's best for us and how we should do the Job, they should talk to us and hear how we see things and how we could contribute to improve our work.
The training here when I first started was terrible and still is lacking in so many ways. there are may other things but there is not enough space to go over them all.
Review from Operations Dept
Respecting their employees.. If they believe that they should be respected they should do the same. Also it wouldn't hurt if they showed empathy and consideration.
Review from Customer Success Dept
Need more staff - just telling us to work faster has limits.
Review from Marketing Dept
Nothing, they do a great job.
Review from Operations Dept
Visibility, boosting morale, inclusion, communication
Review from Operations Dept
Relating to their employees and removing themselves from the "higher ups" club
Review from Operations Dept
Recognize other people in the company doing their small part to help provide Smiles for Everyone. Stop nepotism, I have seen people higher in the company have their sons, daughters, or other loved ones hired. Some even in the same department.
Review from Customer Support Dept