SmugMug Culture | Comparably
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SmugMug Claimed Company
Every day, people upload billions of photos. SmugMug, Inc., was founded in 2002 to make sure those photos, and their photographers, have a safe, beautiful home online and a thriving, accessible community around the world. In 2018, we acquired Flickr, the best photo community site in the world for inspiration, connection, and sharing. Today, SmugMug and Flickr help photographers of all kinds protect, share, and sell their photos. From casual smartphone shutterbugs to professional portrait artists, we provide the essential tools that photographers need to grow their skillset, their following, and their profits. read more
EMPLOYEE
PARTICIPANTS
20
TOTAL
RATINGS
300

SmugMug Company Culture

SmugMug Culture

This score is derived from employee ratings & reviews
3.6/5
SmugMug's Overall Culture is rated C+

Top Rated Culture Dimensions

SmugMug CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Don MacAskill SmugMug's CEO
Don MacAskill
83 /100

Diversity at SmugMug

Women at SmugMug

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at SmugMug have rated Team, Compensation, and Work Culture as the highest categories they have scored

SmugMug eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

50

SmugMug employees are 50% more likely to recommend SmugMug as a great place to work

64%Promoters
22%Passives
14%Detractors

Working at SmugMug

Working at SmugMug is rated average by 20 employees, across various culture dimensions. SmugMug employees are most satisfied about Perks And Benefits, CEO Rating, and Compensation categories, putting SmugMug’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in San Francisco. See below in detail how working at SmugMug was rated by employees.

Overall Company Culture at SmugMug

C+

Overall Company Culture at SmugMug is rated C+

Last updated months ago

Top
50%

SmugMug ranks in the Top 50% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 20 Employees

View Results
0
20
40
60
80
100
Engineering
70
Engineering70

SmugMug Employee Reviews

Out of 45 SmugMug employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping SmugMug improve their work culture.

95%
5%
Positive Reviews95%
Constructive Feedback5%

Positive Reviews From SmugMug Employees

  • What did you like most about the interview process?
    It was streamlined and they were clear on who I was meeting with and when
  • What is most positive about the culture and environment at your company?
    People geniunely want the best for others.
  • What are some of the best things about your team?
    We genuinely like each other's company and have fun when we're together

Constructive Feedback From SmugMug Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    My compensation is okay, but it's much lower than what I'd be getting in a comparable role at a larger company. I'm also paid less because I don't live in California.
  • What would you most like to see improved at your company?
    Clear vision from top leadership, more diversity

SmugMug Company Information

SmugMug Company Overview

Every day, people upload billions of photos. SmugMug, Inc., was founded in 2002 to make sure those photos, and their photographers, have a safe, beautiful home online and a thriving, accessible community around the world. In 2018, we acquired Flickr, the best photo community site in the world for inspiration, connection, and sharing. Today, SmugMug and Flickr help photographers of all kinds protect, share, and sell their photos. From casual smartphone shutterbugs to professional portrait artists, we provide the essential tools that photographers need to grow their skillset, their following, and their profits.

SmugMug was founded in 2002 and its current CEO is Don MacAskill. Since its inception 24 years ago, SmugMug has grown to 200 employees.

SmugMug Mission, Vision & Values

SmugMug Mission Statement

At SmugMug, Inc., we’re shaping the future of photography online. Join us and see where we go next.

SmugMug Values

  • Grow Together
  • Thrill Our Customers
  • Deliver Awesome
  • Empower Passion
  • Dare
Headquarter67 East Evelyn Avenue Suite 200
Mountain View, CA 94041
United States of America
Websitewww.smugmug.com
Founding Date2002
Company StatusPrivate
Jobswww.smugmug.com/careers
Social Sites

SmugMug Competitors

SmugMug competitors include PhotoShelter and 500px. SmugMug ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how SmugMug compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    SmugMug's Logo
    SmugMug
    3.6/5
  2. #2
    PhotoShelter's Logo
    PhotoShelter
    2.9/5
  3. #3
    500px's Logo
    500px
    2.5/5
  • Culture Video

SmugMug Employees

SmugMug has 200 employees. 20 employees at SmugMug have reviewed SmugMug across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 20 SmugMug employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SmugMug are pleased with their total compensation at SmugMug, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SmugMug are pleased with their team. 20 Participants grade the quality of their coworkers a C+. The majority believe the meetings at SmugMug are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SmugMug believe the environment at SmugMug is positive. Most Participants believe the pace of work at SmugMug is moderate. About 64% of the employees at SmugMug work 8 hours or less.

Overall, the employees at SmugMug are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining SmugMug - Employee Onboarding

The prevailing opinion from employees about joining SmugMug is that the company was very prepared on their first day. SmugMug employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SmugMug KPIs and OKRs

At SmugMug 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of SmugMug's KPIs and OKRs is essential for its success. Out of 3 SmugMug employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

SmugMug Salaries

How much does SmugMug pay?

How much do people at SmugMug get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SmugMug is $124,862, or $60 per hour, while the estimated median salary is $150,098, or $72 per hour.

At SmugMug, the highest paid job is a Director of Engineering at $190,641 annually and the lowest is an Admin Assistant at $57,627 annually. Average SmugMug salaries by department include: Finance at $88,540, Product at $135,628, Admin at $76,028, and Customer Support at $74,705. Half of SmugMug salaries are above $150,098.

13 employees at SmugMug rank their Compensation in the Top 20% of similar sized companies in the US (based on 42 ratings) while 12 employees at SmugMug rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 14 ratings).

Last updated months ago.

1st Percentile
$84k
$84k1st Percentile
20th Percentile
$119k
$119k20th Percentile
40th Percentile
$150k
$150k40th Percentile
60th Percentile
$218k
$218k60th Percentile
80th Percentile
$255k
$255k80th Percentile
100th Percentile
$357k
$357k100th Percentile
$124,862*
Average Compensation
$150,098*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SmugMug Salaries by Department

Explore SmugMug Salaries

Diversity & Inclusion at SmugMug

The Diversity score provides insights into how diverse employees feel and rate their work experience at SmugMug across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

SmugMug Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

SmugMug PTO

SmugMug's PTO and Vacation policy typically gives unlimited days off a year. SmugMug's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo100%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SmugMug Careers

SmugMug Jobs

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H1B Visa

In 2019, SmugMug applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

SmugMug has a total of 200 employees

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let SmugMug Know You Want To Work There

Frequently Asked Questions regarding SmugMug

What is SmugMug address?

SmugMug location is at 67 East Evelyn Avenue Suite 200

Who is the CEO of SmugMug?

SmugMug CEO is Don MacAskill, their score by employees is 83

What is SmugMug eNPS?

The eNPS for SmugMug is 50

What is the salary for Marketing Manager in SmugMug?

Marketing Manager average salary in the US is 92k

What are the salaries in the Marketing in SmugMug?

The average salaries for Marketing in SmugMug is 191k

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