68
out of 100
Southside Bancshares, Inc. (Nasdaq: SBSI), parent company of Tyler read more
Southside Bank Competitors
Southside Bank competitors include Penns Woods Bancorp, Umpqua Bank, Westamerica Bancorporation and Orrstown Financial Services. Southside Bank ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how Southside Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd
See Southside Bank Culture vs Competitors:
- 1st
Penns Woods Bancorp72 / 100 - 2ndWestamerica Bancorporation68 / 100
- 3rd
Umpqua Bank67 / 100 - 4thSouthside Bank64 / 100
CEO Ratings Comparison
Southside Bank's CEO Score Ranks 3rd
8 Employees at Southside Bank rate Lee Gibson a 60 out of 100, which ranks them 3rd below Umpqua Bank's CEO,Cort OHaver. Last rating was months ago.
- 1st
Richard GrafmyrePenns Woods Bancorp5 Employees at Penns Woods Bancorp rate Richard Grafmyre a 68 out of 100, which ranks them 1st out of Southside Bank's competitors. Last rating was months ago.
- 2nd
Cort OHaverUmpqua Bank62out of 10063 Employees at Umpqua Bank rate Cort OHaver a 62 out of 100, which ranks them 2nd out of Southside Bank's competitors. Last rating was months ago.
- 4th
David PayneWestamerica Bancorporation40out of 1004 Employees at Westamerica Bancorporation rate David Payne a 40 out of 100, which ranks them 4th out of Southside Bank's competitors. Last rating was months ago.
Product Quality Score Comparison
Southside Bank Ranks 2nd in Product Quality Score
7 Customers rate Southside Bank's Product Quality Score a 3.8/5, which ranks it 2nd against its competitors, below Westamerica Bancorporation.
NPS Comparison
Southside Bank Ranks 1st in Net Promoter Score
9 Customers rate Southside Bank's Net Promoter Score a 34, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Southside Bank to a friend?”.
Pricing Score Comparison
Southside Bank Ranks 2nd in Pricing Score
6 Customers rate Southside Bank's Pricing Score a 3.5/5, which ranks it 2nd against its competitors, below Westamerica Bancorporation.
Customer Service Comparison
Southside Bank Ranks 2nd in Customer Service
6 Customers rate Southside Bank's Customer Service a 3.5/5, which ranks it 2nd against its competitors, below Westamerica Bancorporation.
Overall Culture Score Comparison
Southside Bank Ranks 4th in Overall Culture Score
9 Employees rate Southside Bank's Overall Culture a 64/100, which ranks it 4th against its competitors, below Umpqua Bank. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Southside Bank Ranks 3rd in Employee Net Promoter Score
8 Employees rate Southside Bank's Employee Net Promoter Score a -1, which ranks it 3rd against its competitors, below Westamerica Bancorporation. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Southside Bank to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Southside Bank
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