SpotHero Employee Reviews | Comparably
SpotHero Claimed Company
SpotHero is a parking reservation service that helps drivers reserve parking spots with convenient garages, lots and valets. read more
EMPLOYEE
PARTICIPANTS
116
TOTAL
RATINGS
2768
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SpotHero Employee Reviews

Out of 356 SpotHero employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping SpotHero improve their work culture. The Engineering team, with 100% positive reviews, reports the best experience at SpotHero compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 22% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

The leadership team is always happy to listen and always looking to learn.

Review from HR Dept

They are super down to earth. They are always open to hear new ideas or improve processes based on your feedback.

The leadership focuses on their peoples' well-being

They are so transparent. I have never heard so many high level updates in a company before. They trust us as employees to not reveal things that cant be public yet because they want us to feel included in the celebrations!

Review from HR Dept

They listen to what I have to say

What does the leadership team need to get better at?

Leadership Reviews

Only 2 people lead SpotHero and both totally lack leadership and management skills. It's only a matter of time until the board steps in. The rest of the leadership team needs to embrace a future with strong leadership and move on from the current rudderless nightmare.

Review from Sales Dept

Communication, leveraging junior employees and help them grow- rather than looking elsewhere to get a job done.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

I love that we have a flexible paid time off policy!

Review from HR Dept

Unlimited PTO and flexibility working environment

401k match and unlimited PTO that we are encouraged to utilize. PTO really means time-off as well, it isn't encouraged or celebrated to continue to be online on your days off.

Unlimited PTO is hands down the best part of the total comp.

Pay, bonus, educational stipend and Unlimited PTO

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Pay is the only area where I feel undervalued. Everything else is great. Higher pay to match market & experience level is appreciated. It is important to note that leadership is already made those strides to improve overall compensation for all employees at SpotHero.

Review from Sales Dept

I believe the people team is currently putting in the research and work to reevaluate salaries and making sure everyone is paid at or above industry standard.

Review from Sales Dept

I don't want other people to make LESS money and I don't think I have an unrealistic expectation that all things should be "equal" between roles, BUT I feel that the actual work-hours/impact of my role/team to the company is not compensated equally compared with other teams/dept.

Review from Sales Dept

low salary for market, lack of bonuses

Review from Customer Support Dept

I feel valued, and actually just found out before this survey I was submitted for a title change and promotion. HR takes a while to process.

Review from Marketing Dept

What are some of the best things about your team?

Team Reviews

The people that I work with at SpotHero are the main reasons why the company culture is great. I work with kind and supportive people who really care about their work.

Review from HR Dept

they are super helpful and open to collaborate.

My team is supportive and friendly

Teams at SpotHero are collaborative and very supportive. People are more than happy to help.

Review from HR Dept

Everyone pulls in the same direction and gets along really well.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

I think we can easily shorten meetings and focus on making them more efficient in general.

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The people are great and I like that we have employee resource groups.

Review from HR Dept

We have employees from all walks of life that come together as one and make this workplace a warm, inviting fun place to be.

Everyone is friendly and supports work/life balance

SpotHero has an inclusive company culture with a diverse community of people I get to work with and learn from.

Review from HR Dept

We really seem to be invested in people's well being

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of SpotHero yet.
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What did you like most about the interview process?

Interviews Reviews

The speed and transparency of the process matched my eagerness for the role.

People interviewing you make it super relaxing so you don't have jitters.

I was able to get a great picture into what I would be doing and who I would be working with.

Review from HR Dept

I got to talk to my potential manager

I knew what to expect each step of the way and I knew who I would talk with next and I was under the impression that they valued my time and wanted to learn about me

What would you improve about your company's interview process?

Interviews Reviews

The process was just way too long and had so many rounds that I felt were not the most necessary.

The process was too long and felt some conversations were unnecessary given I've spent enough time in this role and some interactions never happened outside of that interview.

What makes you most happy at work?

Outlook Reviews

The genuine support that I get from my team and coworkers is something that keeps me happy at SpotHero.

Review from HR Dept

I get to impact this company directly with the work that I do

Being able to make a difference and the people I work with.

Being able to create an environment for others that they cant wait to come to work everyday!

Review from HR Dept

The fact that I am heard and can assist in all aspects of my job as needed. My managers are amazing as is my CEO.

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of SpotHero yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of SpotHero yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of SpotHero yet.
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