Squarespace Leadership Employee Reviews
What do you like best about the leadership team?
Communication appears to be very transparent with the state of business affairs and any relevant events regarding the departments.
Review from Communications Dept
Leadership is visible and gives kudos to their team and offers their team opportunities to present/showcase their work.
Review from HR Dept
Tranparency and goals are clear
Review from HR Dept
Their compassion and strategic thinking
Review from HR Dept
Logical and also transparent, at times
Review from HR Dept
All hands is a good balance of visibility and transparency with honest answers to many of the employee questions.
Review from Engineering Dept
The leadership team values transparency.
Review from HR Dept
Human centerd mindset is a top competency
Review from HR Dept
Transparency about our vision and strategy
Review from HR Dept
Our HR leader cares about employees but I feel like the executive team feels employees are expendable.
Review from HR Dept
The leadership team is Empathetic and Innovative
Review from HR Dept
Willingness to evolve and receive feedback.
Review from HR Dept
The leadership team seems approachable and engaged
Review from Finance Dept
They set clear goals and are transparent about success metrics
Review from Engineering Dept
Clear objectives and expectations for the team.
Review from Engineering Dept
They are generous with our ramp up period, and they are always willing to give us additional shadow and uptime to familiarize myself with the product. This is important considering I have never used Squarespace prior to my employement.
Review from Customer Support Dept
Seemingly genuine care for employee wellbeing.
Review from Customer Support Dept
Everyone is very supportive and attentive
Review from Customer Support Dept
Open communication and clear articulation of vision.
Review from Engineering Dept
Solid communication & good teachers
Review from Operations Dept
What does the leadership team need to get better at?
Appreciating employees - there is little to no recognition and pay is getting worse and new equity model is terrible and leaves no real long term incentives. We don't have big parties or anything fun anymore either. But they're also not great at prioritizing and scaling the business
Review from HR Dept
Communication, stop hiding things and pretending they don't know.
Review from HR Dept
People at higher levels than team leads asking for calls to see how we get on, totally irrelevant and fake.I don't want to be made to say my pronouns before every interaction, it's irrelevant, I respect different people might want to use different pronouns, but that's them, not everyone.
Review from Operations Dept
Communicating the same message down through their orgs.
Review from Engineering Dept
They need to have more influence, get rid of middle-management, or give them the opportunity to actually manage instead of doing other tasks. Just showing support without having the influence and acting on it is not helpful.
Review from Customer Support Dept
More transparent communication across businesses
Review from HR Dept
unified and cohesive decision making
empathy, vulnerability, taking risks, aligning, communicating....
Review from HR Dept
Be more proactive on business and engineering strategy rather than reactive.
Review from Engineering Dept
Empathy. Ever-changing goals, priorities and multiple reorgs has caused change fatigue that seems to be accompanied by a "just deal with it" attitude from leadership. There seems to be a lack of awareness of how much can be done with fewer people due to attrition drives anxiety.
Review from Design Dept
Having and adhering to meaningful business ethics, or at least being able to plan, coordinate, and actually follow through on anything.
Review from Engineering Dept
Communications, alignment and listening to staff
Review from Customer Support Dept
Changing the structure of certain roles so that employees don't get wildly burnt out. They claim to want to support mental health and well being but they do not take needed action to do so.
Review from Customer Support Dept
Communicate realistic growth plans and goal to increase stock price
Review from Finance Dept
Decision making is absolutely terrible at Squarespace. Decision by consensus is a common term to describe how things occur
Review from HR Dept
Take responsibility for specific goals, objectives and KRs. Invest more in research and development. Support more long-term thinking and work not rooted in short term KRs.
Review from Engineering Dept
Speaking openly and vulnerably about diversity, equity, and inclusion topics and making investments in their own education and allyship practices.
Review from HR Dept