Stance FAQs

Because no other fabric proved soft enough, we invented our own. Behold the silky smooth perfection of Stances proprietary Butter Blend technology, our sustainably sourced fiber innovation that delivers on the promise of softness superiority.

Stance eGift Cards can be purchased on Stance.com domestic orders, and will be delivered via email. Physical Stance Gift Cards are available at Stance retail stores in the United States.

We offer free ground shipping on orders over $50. The cost will automatically be discounted upon checkout.

Free shipping does not apply to international orders.

Stance is currently shipping to the following countries: Australia, Austria, Bahamas, Belgium, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Republic of Korea, Kuwait, Latvia, Lithuania, Luxembourg, Macao, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom and Vietnam.

Summer Sale

On eligible items, you will receive a 20% discount off of the current sale price. Discount is limited to 50 items per order. Cannot purchase more than a quantity of 10 per item in one order. Cannot be combined with any other coupons, discounts, offers or promotions. US orders only. Promotion valid from 8/31 12:00am PST to 9/3 12:00am PST or while supplies last. Offer subject to change at any time.

The following styles are excluded from receiving a discount:ABIGAIL 3 PACK,AMERICANA PACK,BACK TO BASIC 3 PACK,BLACK PACK,BOUNCE 3 PACK,BOYD 3 PACK,BOYD PACK,BUTTER BLEND 3 PACK,BUTTER BLEND CREW 3 PACK,CADE KIDS PACK,CLASSICS 3 PACK,DAISY SMILE PACK,DIZZY DAYS PACK,GAMUT 2 3 PACK,GAMUT 3 PACK,GOLF LOW 3 PACK,GOLF TAB 3 PACK,HAZE PACK,HOLI 3 PACK,HOLLA DAZE 3 PACK,ICON 3 PACK,ICON LOW 3 PACK,ICON QTR 3 PACK,INVISIBLE 3 PACK,JESSA PACK,MAEVE PACK,MARTINA 3 PACK,MARVEL ICONS 6 PACK,MCQUARRIE POSTER PACK,MENS MOUNTAIN 2 PACK,MENS OUTDOOR 2 PACK,MENS RUN 3 PACK,MENS RUN CREW 3PACK,MENS RUN TAB 3 PACK,MENS TRAIN CREW 3 PACK,MENS TRAIN TAB 3 PACK,MENS TRAINING 3 PACK,MUNGA 3 PACK,NABIL SHORT SLEEVE PACK,ODESSA PACK,OG 3 PACK,OG KIDS PACK,ORNAMENTS 3 PACK,PACKERS FOOT SOLDIER,PACKERS LAUNCH,PACKERS WAVE RACER,SAVANNAH PACK,SENSIBLE 3 PACK,SKI ULTRALIGHT 2 PACK,STANDARD BB 2 PACK,STAPLE BB 2 PACK,STAR WARS WARPED 4 PACK,SW DUOS 4 PACK,SW GALACTIC 4 PACK,TIS THE SEASON 3 PACK,VIBE 3 PACK,WOMENS MOUNTAIN 2 PACK,WOMENS OUTDOOR 2 PACK,WOMENS RUN 3 PACK,WOMENS RUN TAB 3 PACK,WOMENS TRAIN TAB 3 PACK,WOMENS TRAINING 3 PACK,ZOE KIDS PACK.

Free Pair with Purchase

Add any product to your cart, and choose one free pair of socks from a selected group of products. Limit one free pair per order. US orders only. Online orders only. Cannot be combined with any other coupons, discounts, offers or promotions. Promotion valid while supplies last. Offer subject to change at any time.

You may cancel at any time from within your Stance account by visiting Subscription Info. However, if youre not stoked on a subscription items at any time, you have the option to skip a shipment and avoid being charged. You may skip as many times as you like.

If any of your chosen items become out of stock after you've confirmed your shipment, the system will only bill for the products that successfully shipped.

Stance Inc. (Stance) warrants solely to those consumer purchasers (purchasers) who, for their own use or use by another consumer end user, purchase the Stance branded products (Products) directly from an authorized seller (Authorized Seller) that the Products manufactured by Stance are free from defects in material and workmanship for a period of 30 days from the date of purchase.

This warranty covers normal use only of the Products. Stance will not assume responsibility for any failure of the Products incurred by misuse, abuse, neglect or exposure to a substance or an environment that degrades the Products. Normal wear of the Products is not considered to be a defect in material and workmanship.

Products considered to be defective must be returned to the Authorized Seller from which the Products were originally purchased or issued with the original purchase receipt or issuers invoice record. Our policy is to honor Product warranties only on Products purchased from an Authorized Seller of Stance Products and only when accompanied by the original purchase receipt or proof of purchase. If Products are purchased from an unauthorized seller this limited warranty will not be valid.

Defective Products will be repaired or replaced at the discretion of Stance. Any replacement will be for the same style and size of the returned defective Products.

This is a limited warranty. The obligations set forth in the preceding paragraphs are Stances sole obligation and the purchasers exclusive remedy. Stance makes no other express warranty. Any implied warranty of merchantability or fitness for a particular purpose that may be applicable to the Products is limited in duration to the duration of this limited warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Stance shall not be liable for any direct, or indirect, incidental or consequential damages even if it has been advised of possibility of such damages. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This limited warranty shall be governed by, and construed and interpreted in accordance with, the local laws of the State of California (without application of its conflicts of laws principles), except only to the extent replaced or precluded by other law of mandatory application. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Once an order is submitted, we are unable to make any changes to quantity, sizing or your shipping method. There is a small time window after placing the order that we may be able to cancel the order or modify the shipping address.

Please call customer service at (888) 391-9020 or email [email protected] and we will do our best to make the changes.

US customers can track orders through the link provided in your shipping confirmation. Shipping confirmations are sent out in the afternoon on the day the order ships out.

International customers can track orders through the link provided in your shipping confirmation email. Order status may also be viewed using the Borderfree tracking tool.

Borderfree is a Pitney Bowes company, specializing in international shipping orders from the United States. Borderfree has relationships with the appropriate international carriers to get your order to you as quickly and affordably as possible.

Were so sure youll love our underwear, socks, bralettes, intimates, and t-shirts that if you dont, we will give you your money back on your first t-shirt, or first pair of underwear or socks purchased from stance.com!

Here's how it works:

You have 90 days from date of purchase to receive a refund for your underwear, socks, bralettes, intimates, or t-shirts if you don't like them.

Take a photo of the product that you werent stoked on and email the photo to our KPS team at [email protected] within 90 days of your purchase.

Along with the photo, include the product name, your name, your email, and reason for requesting a refund.

You will receive a confirmation email from KPS notifying you that your refund has been processed and you will receive a refund to the original form of payment within 7-10 days (depending on your bank).

This 100% Customer Satisfaction Guarantee only applies to your first individual t-shirt, or pair of socks or underwear that you have purchased on stance.com. For our return policy on items that are not covered under the 100% Customer Satisfaction Guarantee Policy, please click here.

Have questions or concerns?Email us at [email protected]

Stance reserves the right to change this policy at any time.

At this time, we do not accept returns on Subscription products.

You will receive a shipment confirmation email that includes a USPS Ground tracking number when your shipment leaves our warehouse. You can reference your in-transit shipment or previous shipments and their tracking numbers from within your account and subscription shipment history here: Shipment History.

Not happy with your Stance product? Return it to us within 30 days, and we'll give you a full refund. Please follow the steps below:

US Customers:

To return your items, please re-package the products (including the original packing slip) and ship them to the address below:

Attention: Stance ReturnsAddress:6935 W 2100 SWest Valley City, UT, 84128

Please allow up to 72 hours for your refund to process once the returned product is received by our warehouse.

International Customers:

Please contact Stance at (888) 391-9020 or email [email protected] to process your return authorization. You will receive a return confirmation email from Borderfree, along with detailed instructions for returning your order.

You can return your items within 30 days of your purchase for a full refund.

In order to be processed, returned items must adhere to the following packaging requirements:

Socks

Socks must be unworn and still have the tags attached.

Underwear

Men's and boys' underwear must be unopened in the original packaging.

Intimates

Women's intimates must be unworn, in the original packaging, with the tags attached.

T-Shirts

T-Shirts must be unworn and still have the tags attached.

Product Image Disclaimer:Please note that although we make every effort to photograph our products accurately and describe them in detail, we cannot guarantee every photograph in production will accurately depict the actual color of the merchandise. Please contact us with any questions about the color, material, or size of any item before purchasing.

Refunds are processed within 7 days from the time the package arrives at our warehouse. Depending on your bank, please allow 7 to 10 days from the time the return is processed for the refund to be reflected in your account.

At this time we are unable to process exchanges. Orders purchased on stance.com or at a Stance owned retail location can be returned for a refund to the original form of payment.

At this time we are unable to offer free shipping on returns or provide shipping labels.

We can only accept returns and process refunds for items purchased at stance.com or at a Stance owned retail location.

ADVENTURE SOCKS

If youdon'tlove our adventure socks, leave em. Or just send them back to us for a brand new pair from our adventure line. Our return policy guarantees that you will always be 100% satisfied with your new adventure socks or we will take back any product as long as you wash them (if you wore them) first. Normal wear and tear is not covered, so if you do burn a hole in your sock transcending a volcano, itwon'tbe covered. However, that would be a cool story and wed want to hear about it via Instagram @stancesocks.

Note: the following only applies toAdventuresocks.

Here is how it works:

You have 365 days to return your adventure socks if you don't like them.

Socks need to be washed if you've worn them.

Download and fill out this form and mail it back to the address below, along with the socks.

You'll cover the shipping cost back to us.

We will send the same pair or a comparable pair from our Adventure collection back to you.

We'll cover the shipping cost back to you.

Processing will take four to six weeks

Stance Returns

197 Avenida La PataSan Clemente, CA 92672

The shipping method is up to you, but please use a method that you can track, as we're not responsible for lost items.

We will replace the item with a comparable item based on style, functionality, and price. Please allow four to six weeks for processing.

Have questions or concerns?

Email us at [email protected]

Customer Service hours and contact information are listed to the left of this page.

Application of this Policy

Stance, Inc. (Stance or we) respects your privacy and is committed to protecting it through our compliance with this policy. Stance is the controller of your information. That means it is responsible for how your information is processed. Any questions you have should be sent to [dataprotection]@stance.com

This policy describes the types of information we may collect from you or that you may provide when you visit our website www.stance.com (our Website) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect on or through this Website as well as offline or through any other means. It does not apply to information collected by any third party including through any application or content (including advertising) that may link to or be accessible from or on the Website. When you access a third-party website (such as a social networking website), we are not responsible for the privacy practices of that site or the relevant third party. You should review the privacy policies of each website you visit and each social networking service you use (including understanding how you can change your privacy settings with those services).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16 or knowingly allow such persons to log in the website. If you are under 16, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the details specified in the Contact Information section below.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including the following:

information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, (personal information);

information that is about you but individually does not identify you by itself, such as your IP address, some types of profile information and content that you post on the Website; and/or

information about your internet connection, the equipment you use to access our Website and usage details.

We collect this information directly from you when you provide it to us and/or automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons (also known as tracking pixels) and other analytics/tracking technologies. This site may collect information on demographics and interests. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

We use cookies. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. Amongst other things, they enable the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so youdon'thave to keep re-entering them whenever you come back to the site or browse from one page to another.

We use a variety of cookies and similar technologies that are necessary for the functioning of our services, help us improve our performance, give you extra functionalities, and/or help us to serve you relevant and targeted ads.

Necessary Cookies are cookies placed by our Site that do not collect any personal information, and are essential to provision of a functional website and/or app, which we have a legitimate interest in providing and include cookies that drive your navigation on one of our Site.

First-party cookies are set by the site you are visiting. We use first-party cookies to remember Information you input when filling forms on our site, or items you place in your shopping cart. These cookies only remain on your device for as long as you keep your browser active. All Necessary Cookies fit into this category. Enabling some of these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

Third-party cookies are set by a third-party site separate from the site you are visiting. We may use third parties, such as advertising networks and exchanges, to allow us to serve you advertisements. These third-party ad networks and exchange providers may use third-party cookies, web beacons, or similar technologies to collect information. They may also collect your device identifier, IP address, or identifier for advertising (IDFA). The information that these third parties collect may be used to assist us in providing you with more relevant advertising that we serve on our sites or elsewhere on the web.

We offer you the ability to opt-out of our use of first-party or third-party advertising-related cookies (see How to control cookies below.) Opting out of our first-party advertising-related cookies or out of third-party advertising-related cookies and web beacons does not necessarily mean that you will not see our advertisingonly that this advertising will not be targeted to you through the use of first-party or third-party cookies, web beacons or related technologies.

By default, all cookies are in use on our website. You can control and/or delete cookies as you wishfor details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. Adjusting your cookie preference does not mean you will not receive advertising from us; it does, however, allow you to stop targeted or behavioral advertising that tracks you over different sites. We use cookies for a commercially reasonable amount of time.

We also collect information from other sources, including from social media and other websites associated with Stance. For example, if you post a message on Twitter, or post an image on Instagram using a hashtag promoted by Stance, we may collect that information as described in this Policy. Please note that we may combine or cross-reference this information with other information that we collect about you and use it as described in this Policy.

Information You Provide to Us

The information we collect on or through our Website may include:

information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website or placing an order with our Website.

information when you enter a contest or promotion sponsored by us.

records and copies of your correspondence (including e-mail addresses), if you contact us such as when you report a problem with our Website or other products or services.

details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website. If you purchase a product from us, your card information is not held by us; it is collected by our third-party payment processor, who specializes in the secure online capture and processing of credit card transactions.

your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, posted) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, User Contributions). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Analytics data, Cookies and Other Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website;

information about your computer and internet connection, including your IP address, operating system and browser type.

other information obtained through third party analytics tools such as Google Analytics, Needle and Chartbeat.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). As we have noted elsewhere in this policy, you have the right not to be tracked and can turn of this feature if you choose.

The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

estimate our audience size and usage patterns;

store information about your preferences, allowing us to customize our Website according to your individual interests.

speed up your searches and access to our website; and

recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies as outlined above

Web Beacons. Pages of the Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We only use information we collect from you for as long as it is reasonably required for a legitimate business purpose. We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations, such as for tax records, or to confirm your warranty. We will hold your personal information on our systems for as long as necessary for the relevant activity, or for as long as is set out in any relevant contract you hold with us. We use information that we collect about you or that you provide to us, including any personal information:

to present our Website and its contents to you;

to provide you with information, products or services that you request from us;

to fulfill any other purpose for which you provide it;

to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. In some cases, third party services providers working on our behalf will carry out these contracts with you. However, when we use these providers, we disclose only the personal information necessary to provide you the service and we have contracts in place that

to notify you about changes to our Website or any products or services we offer or provide though it;

to communicate with you about your subscriptions, by sending you important non-commercial emails, such as administrative notices related to your donations and/or subscriptions.

in any other way, we may describe when you provide the information; and

for any other purpose with your consent.

We may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile.

How We Use Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy for the following legitimate business purposes:

to contractors, service providers and other third parties required to support legitimate business purposes;

by operation of contract to a buyer or other successor of Stance, such as in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Stances assets, in which personal information held by Stance about our Website users is among the assets transferred;

for the other purpose disclosed by us at the time you provide the information;

with your consent;

to comply with any court order, law or legal process, including to respond to any government or regulatory request;

to enforce or apply our terms of use at https://www.stance.com/support/terms-and-conditions, including for billing and collection purposes; and/or

if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Stance, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

Promotional Offers from Stance.We will not email you unless you opt in. Once you have opted in, If you do not wish to have your e-mail address used by Stance to promote our own or third parties products or services, you can opt-out either by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes; by sending us an e-mail stating your request to the address specified in the Contact Information section below; or by following the unsubscribe instructions contained in all promotional emails. If we have sent you a promotional e-mail pursuant to your opting-in, you may send us a return e-mail asking to be omitted from future e-mail distributions.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account dashboard page. You can also change your settings there so that you do not receive commercial messages from us.

You may also send us an e-mail using the contact details found in the Contact Information section below to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use https://www.stance.com/terms-and-conditions/terms.html.

Accessing Your Information

You have the right to ask for a copy of the information we hold about you (we may charge you a small processing fee for information requests to cover our cost of providing you with details of the information we hold about you. In addition, California Civil Code Section 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] or write us at: 193 Avenida La Pata, San Clemente, CA 92673.

Do Not Track Disclosure

While our Website currently does respond to Do Not Track (DNT) signals, we do offer our visitors choices to manage their preferences that are provided in the previous sections above. And as described above with regards to our use of cookies, you may set your browser not to accept cookies, however this may limit the functionality of the Website. Some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your web browser may allow you to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like product reviews. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. If a data breach occurs, we will notify you and the proper European Economic Authority (if required) within seventy-two (72) hours (if reasonably feasible).

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to you via email or by some other means. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes. Please review the changes carefully. If you agree to the changes, simply continue to use our Website. If youdon'tagree to any of the changes, you should stop using our Website. Unless stated otherwise, our current policy applies to all information that we have about you and your account. Using the Website after a notice of changes has been communicated to you or published on our Website will mean that you have consented to the changed terms or practices.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

193 Avenida La Pata

San Clemente, CA 92673

Toll-free Number: (888) 391-9020

Phone Number: (949) 391-9030

Email address: [email protected]

Dispute Resolution

Step 1: If you have an inquiry or complaint regarding whether Stance has violated its obligations under this Privacy Policy as to you or if you are an EU, UK or Swiss resident with an inquiry or complaint regarding whether Stance has violated its obligations under the Privacy Shield Principles as to you (your Complaint), you should first contact our Data Privacy Team by email to [email protected]:

We will acknowledge your Complaint within forty-eight (48) hours, and respond to your complaint within forty-five (45) days. We may ask that you provide additional information and/or request a one-on-one discussion or conference.

Step 2: If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Transferring Information Outside of Europe

As part of the services offered to you through this website, the information which you provide to use may be transferred to the United States. We are committed to keepin this information We have applied for and expect to receive Privacy Shield certification as an added security measure for our EU citizens.

EU/US and Swiss-US Privacy Shield Frameworks

Stance complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Stance has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. Personal data from the European Stance or Switzerland and/or on EU or Swiss citizens may be collected by Stance and may be stored and processed in the United States.

In compliance with the US-EU Privacy Shield Principles and the Swiss-US Privacy Shield Principles, Stance commits to resolve complaints about your privacy and our collection or use of your personal information (using the dispute resolution procedure set forth above). You have the right to access your personal data, and to have the data corrected, amended or deleted where it is inaccurate or processed in violation of the Privacy Shield Principles (as described in detail above).

1. Applicability of these Terms of Use

1.1 Welcome to the website of Stance, Inc. (Stance or we). These terms (Terms of Use) govern your access to and use of https://www.stance.com, including any content, functionality and services offered on or through https://www.stance.com (the Website), whether as a guest or registered user.

1.2 Please read the Terms of Use carefully before using the Website. By using the Website, you accept and agree to be bound by these Terms of Use and our Privacy Policy, found at https://www.stance.com/support/privacy-policy which are incorporated in these Terms of Use by reference. All purchases and transactions for the sale of goods formed through the Website are governed by our Terms of Sale, which follow these Terms of Use. If you do not agree to these Terms of Use, you should not use the Website.

1.3 This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with Stance and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not use the Website.

2. Changes to the Terms of Use and Website

2.1 We may update these Terms of Use from time to time. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set forth in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Website.

2.2 Your continued use of the Website following the posting of revised Terms of Use means that you have read and agree to the changes. You should check this page from time to time so you are aware of any changes, as they are binding on you.

2.3 We may withdraw or update the content on this Website in our sole discretion without notice or liability to you. The content on the Website is not necessarily complete or up-to-date.

3. Account Security

3.1 You will ensure that all information you provide on the Website is correct, current and complete. You agree that all information you provide to register with this Website, including through the use of any interactive features on the Website, is governed by our Privacy Policy https://www.stance.com/support/privacy-policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

3.2 You will treat your user name, password and any other information you provide as part of your registration process as confidential. You acknowledge that your account is personal to you and therefore will provide any other person with access to this Website or portions of it using your user name, password or other security information. You will notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security.

3.3 We have the right to disable your account or any portion of it at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

4. Intellectual Property Rights

4.1 As between you and Stance, all right, title and interest in and to the Website and its contents, features and functionality (including products, information, software, text, displays, images, video and audio, and the design, selection and arrangement of those items), and all intellectual property rights in the Website, are retained by Stance.

4.2 You may use the Website for your personal, non-commercial use only. No right, title or interest in or to the Website is transferred to you, and all rights not expressly granted are reserved by Stance. You will not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, except as follows:

a) Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials.

b) You may store files that are automatically cached by your Web browser for display enhancement purposes.

c) You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.

d) If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

e) If we provide social media features with certain content, you make take such actions as are enabled by such features.

4.3 You will not:

a) Modify copies of any materials from this Website.

b) Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.

c) Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this Website.

d) Access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

4.4 If you wish to make any use of material on the Website other than that set out in this Section 4, please address your request to: [email protected].

4.5 If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4.6 The Stance name, Stance logo and all related names, logos, product and service names, designs and slogans are trademarks of Stance or our licensors. You must not use such marks without the prior written permission of Stance. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

5. Prohibited Uses of the Website

5.1 You agree not to use the Website:

a) In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

b) For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.

c) To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards set out in these Terms of Use.

d) To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any junk mail, chain letter or spam or any other similar solicitation.

e) To impersonate or attempt to impersonate Stance, a Stance employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).

f) To engage in any other conduct that restricts or inhibits anyones use or enjoyment of the Website, or which, as determined by us, may harm Stance or users of the Website or expose them to liability.

5.2 Additionally, you agree not to:

a) Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other partys use of the Website, including their ability to engage in real time activities through the Website.

b) Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

c) Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.

d) Use any device, software or routine that interferes with the proper working of the Website.

e) Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.

f) Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.

g) Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

h) Otherwise attempt to interfere with the proper working of the Website.

6. User Contributions

6.1 The Website may contain message boards, chat rooms, personal web pages or profiles, forums and other interactive features (collectively, Interactive Services) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, post) content or materials (collectively, User Contributions) on or through the Website.

6.2 All User Contributions must comply with the Content Standards set out below in Section 7.

6.3 Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you hereby grant and agree to grant to us and our service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.

6.4 You represent and warrant that:

a) You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our service providers, and each of their and our respective licensees, successors and assigns.

b) All of your User Contributions do and will comply with these Terms of Use.

6.5 You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Stance, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness. We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Website.

7. Content Standards

7.1 These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, you must ensure that User Contributions do not:

a) Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.

b) Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

c) Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.

d) Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy https://www.stance.com/support/privacy-policy.

e) Be likely to deceive any person.

f) Promote any illegal activity, or advocate, promote or assist any unlawful act.

g) Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.

h) Impersonate any person, or misrepresent your identity or affiliation with any person or organization.

i) Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising.

j) Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

8. Stances Rights

8.1 We have the right to:

a) Remove or refuse to post any User Contributions in our sole discretion.

b) Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public or could create liability for Stance.

c) Take appropriate legal action, including referral to law enforcement for any illegal or unauthorized use of the Website.

d) Terminate or suspend your access to all or part of the Website for any reason including any violation of these Terms of Use.

e) Cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.

8.2 Notwithstanding the above, we do not undertake to review all material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or omission regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this Section 8.

9. Reliance on Information Posted

9.1 The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

9.2 This Website may include content provided by third parties, including materials provided by other users. All statements and opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Stance, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Stance. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

10. Linking to the Website and Social Media Features

10.1 You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

10.2 This Website may provide certain social media features that enable you to:

a) Link from your own or certain third-party websites to certain content on this Website.

b) Send e-mails or other communications with certain content, or links to certain content, on this Website.

c) Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

10.3 You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

a) Establish a link from any website that is not owned by you.

b) Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.

c) Link to any part of the Website other than the homepage.

d) Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

10.4 The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

10.5 You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.

10.6 We may disable all or any social media features and any links at any time without notice in our discretion.

11. Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

12. Geographic Restrictions

The owner of the Website is based in the state of California in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

13. Disclaimer of Warranties and Limitation of Liability

13.1 YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN AS IS BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. TO THE EXTENT PERMITTED BY LAW, STANCE DISCLAIMS ALL WARRANTIES, GUARANTEES AND REPRESENTATIONS WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY, MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR PARTICULAR PURPOSE IN RESPECT OF THE WEBSITE.

13.2 EXCEPT TO THE EXTENT OUR LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER LAW, IN NO EVENT WILL STANCE OR ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

13.3 ALL CANVAS ORDERS ARE SOLD ON A FINAL SALE BASIS ONLY, AND NO CANCELLATIONS, RETURNS, REFUNDS OR CREDITS ARE ALLOWED. WE HAVE NO OBLIGATION TO REPLACE OR REFUND ANY CANVAS ORDERS. MISSPELLINGS, COLOR DISCREPANCIES OR ANY OTHER ISSUES ARE NOT COVERED. IF THE PRODUCT IS DEFECTIVE, WE WILL REPLACE OR REPAIR THE PRODUCT. CANVAS ORDERS MAY TAKE MORE THAN 2 BUSINESS DAYS TO PRODUCE AND SHIP, THIS TIMEFRAME IS NOT GUARANTEED.

14. Governing Law and Jurisdiction

14.1 All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), will be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule.

14.2 Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website will be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case in the county of Los Angeles, California. However, we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your state or country of residence or any other relevant state or country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

15. Waiver and Severability

15.1 No waiver of by Stance of any term in these Terms of Use will be deemed a further or continuing waiver of such term or condition or a waiver of any other term, and any failure of Stance to assert a right or provision under these Terms of Use will not constitute a waiver of such right or provision.

15.2 If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision will be limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

16. Entire Agreement

The Terms of Use, our Privacy Policy, and Terms of Sale constitute the sole and entire agreement between you and Stance with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.

17. Your Comments and Concerns

This website is operated by Stance, Inc. at 193 Avenida La Pata, San Clemente, CA 92673.

All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to: [email protected]

Thank you for visiting the Website.

STANCE TERMS OF SALE

1. Applicability and Contract

1.1 These terms of sale (Terms) are the terms which govern the purchase of the products by you from Stance, Inc. (Stance) via Stances website http://www.stance.com (Products). These Terms comprise the entire agreement between you and Stance in connection with the Products. and supersede any other understandings, agreements, representations and warranties and communications.

1.2 By placing an order you are offering to purchase the relevant Product on and subject to these Terms. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between you and Stance will not be formed until Stance sends you confirmation by e-mail that the Products which you ordered have been dispatched to you. Only those Products listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed under these Terms.

1.3 All Products ordered by you must only be purchased for your internal and personal purposes, and not for any other purpose (such as commercial use).

2. Delivery

2.1 The Products will be delivered within a reasonable time after the receipt of your order, subject to availability of the ordered Products and these Terms.

2.2 Stance will deliver the Products to the address as indicated by you during the checkout process (the Delivery Address) using Stances standard methods for packaging and shipping such Products.

2.3 Stance may, in its sole discretion ship your Products separately to you, depending on availability of the Products.

2.4 The quantity of the Products as recorded by Stance on dispatch is conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence proving the contrary.

2.5 Stance is not responsible for any non-delivery of Products unless you give written notice to Stance of the non-delivery within two weeks of the date when the Products would in the ordinary course of events have been received.

3. Cancelling an Order and Returning Products

3.1 If you are not satisfied with your Product, you may return the relevant Product within 30 days of the original purchase date.

3.2 All return Products must be in new and unused condition (except to the extent the Product was defective when received), in original packaging, and must be returned to Stance within 30 days of the original purchase date of the Product. You should pack the Products securely so that they are not damaged during shipping Stance is not responsible for lost or damaged Products in transit. After Stance has received your returned Product, if the Product is returned because it is defective or because the wrong Product was sent to you, Stance will, at its option and sole discretion, refund you the price of the Product via the original payment method or such other method agreed between the parties or send you a replacement Product. If the Product is returned for any other reason, provided you have complied with all return-requirements set out in this paragraph, Stance will refund you the price of the Product via the original payment method less outbound freight via the original payment or such other method agreed between the parties. If you wish to replace a non-defective Product, a new Product will be sent to you after the defective Product is received, only if you have properly placed a new order for the new Product in accordance with these Terms.

3.3 Stance may reject any order or cancel any purchase of Products at any time in the following cases, subject to any applicable refund: (i) the Products are not available/not in stock; (ii) the data you provide to Stance in connection with your purchase is incorrect or cannot be checked; (iii) your order is marked as suspicious or otherwise suggestive of fraud or illegality by Stances security systems; (iv) Stance has reason to believe that your purchase is intended for a further commercial activity; (v) there has been an error in the indicated price of the Products; or (vi) Stance cannot deliver the Products to the address you have provided.

4. Title and Risk of Loss. Title and risk of loss passes to you upon delivery of the Products at the Delivery Address. This means you will be responsible for any subsequent damage, loss or destruction to the Products delivered to you.

5. Information about our Products.

5.1 Stance tries to make sure all descriptions of the Products and listed prices are accurate and correct. However, mistakes do happen and Stance will try to resolve any errors in information as soon as reasonably possible and if Stance thinks that such an error has affected your order Stance will make all reasonable efforts to notify you via the contact information provided by you and give you the option of reconfirming your order at the correct price or description (as applicable) or cancelling it. If Stance is unable to contact you Stance will treat the order as cancelled. If you cancel and you have already paid for the Products, you will receive a refund.

5.2 You acknowledge and agree that (i) the colors of Products as shown on the website will depend on many factors, including your display settings and the device you are using to view Stances website; (ii) the actual sizes and shapes of the goods may differ from how they appear on your screen; and (iii) pictures and images on the Website are for illustration purposes only. Stance reserves the right to adjust prices, Products and special offers at our discretion.

6. Price and Payment Terms

6.1 You agree to purchase the Products from Stance at the prices specified on Stances website on the date you place your relevant order, including any shipping prices (Prices).

6.2 Unless otherwise specifically specified by Stance, the published Prices applicable to the Products are exclusive of shipping prices, which will be separately specified during your checkout process. All published Prices applicable to the Products are also exclusive of all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any governmental authority on any amounts payable by you. You will be responsible for all such charges, costs and taxes but you will not be responsible for any taxes imposed on, or with respect to, Stances income, revenues, gross receipts, personnel or real or personal property or other assets.

6.3 When placing an order for Products you are responsible for ensuring that all details you provide to Stance are true and accurate, that you are an authorized user of the credit or debit card or such other authorized payment account used to place your order and that there are sufficient funds to cover the cost of the Products.

6.4 Stance may offer discount or promo codes from time to time; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. Only one code can be used per order and use of such codes are subject to any other terms and conditions specified by Stance when those codes are made available to you. A promotion codecan'tbe used after an order has been placed.

6.5 After receiving your order Stance carries out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Products will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

7. Limited Warranty.

EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THESE TERMS, STANCE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (C) WARRANTY OF TITLE; OR (D) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

8. Limitation of Liability

8.1 IN NO EVENT WILL STANCE BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF OR IN CONNECTINO WITH ANY BREACH OF THESE TERMS OR ANY ACT OR OMISSION BY STANCE OR ITS PERSONNEL, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED IN ADVANCE OR COULD HAVE BEEN REASONABLY FORESEEN, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

8.2 YOUR EXPRESS RIGHT TO RECEIVE A REFUND OR REPLACEMENT PRODUCT UNDER SECTION 3ABOVE CONSTITUTES YOUR SOLE AND EXCLUSIVE REMEDY IN RELATION TO ANY DEFECTIVE OR WRONG PRODUCTS SENT TO YOU OR ANY PRODUCTS THAT HAVE BEEN INACCURATELY DESCRIBED OR PRICED ON STANCES WEBSITE.

8.3 IN NO EVENT WILL STANCES AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH TO TERMS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF ANY AMOUNTS PAID TO STANCE BY YOU FOR THE RELEVANT PRODUCTS SOLD UNDER THESE TERMS.

8.4 The limitation of liability set forth in above will not apply to death or bodily injury directly resulting from Stances acts or omissions.

9. Waiver.

Delay in Stances exercising or failure to exercise any right or remedy under these Terms will not constitute a waiver of Stances rights and remedies under these Terms.

10. Force Majeure.

Stance will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in fulfilling or performing any term of these Terms, when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of Stance including acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to either partys workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

11. Governing Law.

All matters arising out of or relating to these Terms is governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of California.

12. Submission to Jurisdiction.

Any legal suit, action or proceeding arising out of or relating to these Terms will be instituted in the federal courts of the United States of America or the courts of the State of California in each case located in the county of Los Angeles, in the state of California, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action or proceeding.

13. Modification.

Stance may revise and update these Terms from time to time in its sole discretion. All changes are effective immediately when Stance posts them, and apply to all purchases of Products thereafter. You should check these Terms every time you make a purchase of Products so you are aware of any changes you. No other changes to these Terms will be binding or enforceable unless agreed in writing between each partys authorized representative.

14. Severability.

If any term or provision of these Terms is held to be invalid, illegal or unenforceable in any jurisdiction, the invalidity, illegality or unenforceability will not affect any other term or invalidate or render unenforceable such term in any other jurisdiction.

15. Privacy.

Personal information, such as your contact details, that you provide during the order process will be kept and used by us in accordance with our Privacy Policy.

We're Happy to Meet You!

Welcome to Stance Subscription! Stance Subscription is a subscription-based program operated by Stance. Our website is located at www.stance.com (our "Site). Your subscription purchases made through this Site are governed by these terms, our general terms of use, located here, and our privacy policy, located here.

We make awesome socks and underwear and wed like to send some your way on a regular basis (monthly or quarterly). Lets start by having you review the terms contained in this document. Here goes:

You must be at least 18 years old to become a member, purchase products from this Site or engage in any Stance Subscription programs. You have to live in the U.S. Sorry, we don't ship outside the United States (or to Puerto Rico), but check back often; things change. By using this Site, enrolling as a member of ourStance Subscriptionprogram, and/or purchasing items through the program, you are agreeing to these terms (including automatic renewal of your subscription). Please review the terms in here so you can understand your options and obligations.

How You Subscribe

To become a Stance Subscription member, simply click any of the "Subscription" buttons located throughout the Site. You will be asked to submit your name and email address, provide your corresponding billing and shipping information, and you will be prompted to select a particular sock or underwear subscription package and frequency (monthly or quarterly). Once you've successfully purchased your subscription on stance.com, you will be able to pick your first shipment.

The date that you purchase your subscription is the date each month or quarter (depending on your frequency) that your "Customization Period" begins, and the period lasts five days. During the "Customization Period," you can choose the product(s) you want for that shipment. If no product(s) have been selected by the close of your "Customization Period" at 11:59 pm GMT, then the system will select for you. Your shipment will be processed and sent 24 hours after you either confirm your shipment or your "Customization Period" closes and the system picks and confirms for you.

Also, you can cancel at any time by clicking on the "cancel" button located on your Subscription Manage page within your account on stance.com. If you cancel less than 48 hours before your ship date, your cancellation will be effective the following month.

How to Customize Your Order

Each shipment period, you will receive an email letting you know you have 5 days to select your products. Well send you the choices for that subscription period and you can have at it! If you get busy, or want us to do the picking for you, just ignore the email and after the customization period is over, your shipment will be on its way to you. Lucky you!

During the customization window, you can also skip a delivery, update your billing and shipping information, or even cancel your subscription, keeping in mind that if you suspend or cancel less than 48 hours before your customization window closes, your cancellation or suspension will be effective during the next period.

Here's what you can't do:

Change the method of shipping. Subscription shipments are shpped via USPS Ground.

We cannot expedite your order, slow it down, or move it to carrier pidgeon.

Order more items than are available in your particular subscription. But here's the good news: if you want more product than you signed up for, you can always purchase a bigger subscription or place a separate order on stance.com.

Use promo codes or discount codes. Sorry, discounts and promotions are only available for individual product purchases.

Avoid sales tax, if it is required in your state.

Gifting a Subscription

You can gift your favorite person a subscription plan. If youd like to send a gift subscription to a deserving friend or family member, please complete the gift subscription information located on the site.

Gift Subscriptions may be purchased for three months, six months, or a year. Once you select the recipient, youll be prompted to provide an email address for your recipient. Your gift recipient will receive a notification from Stance that you have given them a Stance Subscription. They will have thirty (30) days to complete the shipping information, which activates the Gift Subscription. If wedon'thear from them, well send them another communication after 30 days. If we stilldon'thear from them, youll hear from our team to give you some options. Sorry, no refunds on gift subscriptions.

Gift Subscriptions work a little differently than regular subscriptions, though, so please note the following distinctions:

Pre-packaged subscriptions only.Sorry, at this time, we don't offer quarterly gift subscriptions and gift subscriptions are for a defined period of time. Gift subscriptions ship on a monthly basis.

You can reassign your gift subscription if your recipient does not activate it within 60 days, but the recipient cannot reassign the gift subscription to someone else.

Once your recipient has activated the gift subscription, it cannot be reassigned to another person.

During or before the customization window, a recipient may suspend a shipment, which will extend the gift subscription. If your recipient cancels the subscription, there will be no refunds.

Promo codes and discounts are not available for gift subscriptions or personal subscriptions.

Gift Subscriptions do not automatically renew.

Your Subscription Renews Automatically!

Except for gift subscriptions, which do not automatically renew, unless you notify us 48 hours before your renewal date that you wish to cancel your subscription, or elect to skip a month by pressing the skip a shipment button, your membership will automatically renew on your assigned renewal date. As a member, you authorize us (without notice to you, unless required by applicable law) to charge the price of one product shipment as identified by you when you created your subscription, plus applicable taxes, using the debit/credit card we have on file for you. From time to time, we may change the price associated with certain subscriptions during the term of your membership. If that happens, we will notify you in advance, using the email address you provided us.

Our Shipping Information

We ship USPS Ground. If USPS Ground is not available to deliver in your area (or the area of your gift subscription recipient), wewon'tbe able to work with you. We will send you or your gift subscription recipient an email when the subscription has shipped. You can find your order details and tracking information (when available) on the order history page in the account section of the website. If shipment of your order is delayed, we will notify you via email.

We'll Stay in Touch

As part of your subscription, we will send you emails advising you about our new product launches, information about your subscription, newsletters, special promotions, and general updates. You may opt out of promotional emails by clicking the "unsubscribe" link found at the bottom of all emails that are primarily promotional in nature. So long as you maintain an account with Stance, however, even if you opt out of promotional emails, you will continue to receive emails about your subscription. Please see our Privacy Policy, located here, for information about how we use the information you provide us.

Your Payment Options and Obligations

We accept all major credit and debit cards. The card you provide will be used for all future purchases and charges, including your subscription renewals. Please keep a valid credit/debit card on file at all times, and do let us know if your personal information changes, such as your billing or shipping address. You agree that we may update your information with information your bank or credit card issuer may supply.

If we cannot process a charge to your card (for example, the card has expired or we cannot obtain authorization from your card issuer), then the system will pause your subscription for that month and you will receive an email notifying you to update your credit card in your account. Once your credit card information is updated, your subscription will resume the following month. We are not responsible for any fees or changes that your bank or credit/debit card issuer may apply.

If your credit card issuer reverses a charge to your credit card, we may cancel your subscription and suspend fulfillment of your subscription until payment is provided. Alternatively, we may also seek payment by another method through a mailed statement.

Arbitration

Stance is proud of its customer satisfaction ratings, and we work to avoid problems before they start. We are also committed to resolving disputes in a fair, fast, and cost-effective way. If you have any concerns, we prefer you attempt to resolve them first through our online customer service department email system at [email protected], and then through our customer service hotline at. If you are not satisfied with the resolution we provide, we agree to resolve the matter through Arbitration.

Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by each country individually. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the total amount of applicable duty and tax/VAT for your order within the checkout process.

You can always contact Stance at (888) 391-9020 for any questions on your payment or order. You can also view the status of your order using the Borderfree tracking tool. We want your experience to be as smooth as possible, and for you to be a Stance fan for life!

We are currently holding off on producing any custom socks because we are revamping our custom site to improve the overall quality and customer experience. Don't lose hope! Our custom options will not be gone forever, and their return will be well worth the wait.

We are unable to discount on our website due to agreements we have with our retailers. We do offer promotions from time to time, so sign up for our newsletter so you can be the first to know!

Please mail a self addressed envelope to the address below and we will hook you up with a few!

STANCE STICKERS

197 Avenida La Pata

San Clemente, CA, 92673

As much as we would love to support all events, we must maintain a certain level of discipline so we don't over-extend ourselves and our capabilities. Feel free to email us at [email protected] and we will review all inquiries to see if we can participate.

We do not offer gift wrapping at this time. However, we are working hard to make this available soon.

You may add a personalized note during checkout. Please click the check box next to "Is this a gift?" to allow the option for a personal message.

We accept MasterCard, Visa, American Express, Discover, ApplePay and Paypal.

For international customers purchasing via Borderfree, we also offer additional secure payment methods depending on your selected country, currency, billing and shipping country. You can view the options at checkout, before placing your order.

We offer a monthly or quarterly subscription for socks or underwear. Once you sign up, you'll provide a few insights into your style preferences. We use these preferences to make personalized picks for your shipments. Based on your subscription type (monthly or quarterly), you will receive an email notifying you that your five-day pick window has opened. Within those five days, you have four options:

You can confirm our recommendations right away and have those products ship to you;

You can decide to choose your own styles for all or a portion of your shipment;

You can choose to skip that month's shipment (you can skip as many times as you like), or;

You can choose to do nothing and we will ship you our personalized selection.

You may cancel your subscription at any time from within your account, or by contacting our support team via email at [email protected], or by phone at.

You will be notified by email if there is an issue with your card. You will also be prompted with a notification the next time you visit your Stance account.

When your gift subscription ends, and you would like to continue receiving shipments, you can create a new personal subscription from within your account by visiting Subscription Info or Subscription. If you have any questions, please contact our support team at [email protected] or.

Our size guidelines below will help you find your perfect fit for socks, underwear, and t-shirts.

Socks

Men's Sock Sizes

S/YL

M

L

XL

XXL

US Shoe Sizes

3 - 5.5

6 - 8.5

9 - 13

14 - 16

17 - 20

Euro Shoe Sizes

35 - 37

38 - 42

43 - 46

47 - 50

Japan Shoe Sizes

20.5 - 23

24 - 26.5

27 - 30

31 - 34

UK Shoe Sizes

1.5 - 4.5

5.5 - 8

8.5 - 11.5

12.5 - 15.5

Brazil Shoe Sizes

32 - 35

36 - 39.5

40 - 44

45.5 - 48

Women's Sock Sizes

S

M

L

OS

US Shoe Sizes

5 - 7.5

8 - 10.5

11 - 13.5

6 - 10

Euro Shoe Sizes

35 - 37

38 - 42

43 - 45

36 - 41

Japan Shoe Sizes

22 - 24.5

25 - 27.5

28 - 29

23 - 27

UK Shoe Sizes

3 - 5.5

6 - 8.5

9 - 10

4 - 8

Brazil Shoe Sizes

32 - 35

36 - 39.5

40 - 43

33.5 - 38.5

*Women who wear a women's size small may fit into a men's size small, and women who wear a women's size medium may fit into a men's size medium (US Sizes Only).

Kids' Sock Sizes

S

M

L

US Shoe Sizes

7 - 10

11 - 1

2 - 5.5

Euro Shoe Sizes

23 - 27

29 - 34

35 - 37

Japan Shoe Sizes

14 - 16.5

17.5 - 20

20.5 - 23

UK Shoe Sizes

6.5 - 9.5

10.5 - 13.5

1.5 - 4.5

Brazil Shoe Sizes

21.5 - 25.5

27 - 31

32 - 35

*Kids who wear a kids' size large may also fit into a men's size small or a women's size small (US Sizes Only).

Baby Sock Sizes

3 - 6 MO

6 - 12 MO

1 - 2 YO

2 - 4 YO

US Shoe Sizes

00 - 0

1 - 3

4 - 6

7 - 9

Euro Shoe Sizes

15

16 - 18

19 - 22

23 - 25

Japan Shoe Sizes

8

9 - 10.5

12 - 13.5

14 - 16

UK Shoe Sizes

0

.5 - 2.5

3.5 - 5.5

6.5 - 8.5

Brazil Shoe Sizes

17.5 - 20

21.5 - 24

*Toddlers between ages 2 and 4 may also fit into a kids' size small (US Sizes Only).

Underwear

Men's Underwear Sizes

XS

S

M

L

XL

Waist in Inches

24 - 26"

28 - 30"

32 - 34"

36 - 38"

40 - 42"

Waist in Centimeters

60 - 65 cm

70 -75 cm

80 - 85 cm

90 - 95 cm

100 - 105 cm

Boys' Underwear Sizes

S

M

L

Age

6 - 8

8 - 10

10 - 12

Waist in Inches

21 - 22"

22 - 23"

23 - 24"

Waist in Centimeters

54 - 56 cm

56 - 58 cm

58 - 60 cm

*Boys who wear a boys' size large may also fit into a men's size extra small (US Sizes Only).

Intimates

Women's Bra Sizes

XS

S

M

L

XL

US Sizes

30A/B, 32AA/A

32B/C, 34AA/B

32D, 34C/D, 36A/B

36C/D, 38A/B/C

38D/DD

Bust in Inches

32 - 33"

34 - 35"

36 - 37"

38 - 39"

40 - 41"

Women's Undies Sizes

XS

S

M

L

XL

US Sizes

0 - 2

4 - 6

8 - 10

12 - 14

16

Waist in Inches

24 - 25"

26 - 27"

28 - 29"

30 - 33"

34 - 35"

Hips in Inches

34 - 35"

36 - 37"

38 - 39"

40 - 43"

44 - 45"

T-Shirts

Men's / Unisex T-Shirts Sizes

XS

S

M

L

XL

XXL

Chest in Inches

34 - 36"

36 - 38"

38 - 40"

40 - 42"

42 - 45"

45 - 48"

Waist in Inches

27 - 29"

29 - 31"

31 - 33"

33 - 36"

36 - 40"

40 - 44"

Hips in Inches

35 - 37"

37 - 39"

39 - 41"

41 - 44"

44 - 48"

48 - 52"

Women's T-Shirts Sizes

XS

S

M

L

XL

XXL

Chest in Inches

32 - 33"

34 - 35"

36 - 37"

38 - 39"

40 - 41"

42 - 43"

Waist in Inches

24 - 25"

26 - 27"

28 - 30"

30 - 33"

34 - 35"

36 - 37"

Hips in Inches

34 - 35"

36 - 37"

38 - 39'

40 - 43"

44 - 45"

46 - 47"

We recommend washing your Stance underwear on delicate, in cold water and with like colors. Line dry or tumble dry low.

*Do not iron the underwear or dry them on high. The heat can damage the delicate fibers. This will affect the feel and will prevent the underwear from lasting as long as possible.

Stance is not responsible for any damage as a result of ironing, dryers, or improper washing.

If the email address of the recipient is incorrect, please contact our support team at [email protected] orto have it updated.

You may skip a shipment at any time from within your Stance account by visiting Subscription Info. You can skip as many times as you like.

You may update your subscription billing, shipping and style preferences at any time from within your Stance account by visiting Subscription Info.

If an item is missing from your shipment, please contact our support team via email at [email protected], or by phone at.

Unfortunately no, once you confirm your shipment you won't be able to change your selection for that month.

Based on your subscription type (monthly or quarterly) youll be notified with an email when your pick window has opened. You will have five days from that day to make a selection. If you do not specifically make a selection, we will pick for you based on your preferences and order history.

If you are shipping to a US address, but are using an international credit card, you can do so using PayPal. Enter the US shipping address into the billing portion in the checkout process, and then click on Paypal to complete the transaction, and use your international credit card.

If you are shipping internationally, please see international shipping FAQs.

We recommend washing in cold water on gentle cycle. Do not bleach or add fabric conditioner. Wash dark colors separately. Tumble dry low. Use a cool iron, and do not iron print. Do not dry-clean.

If the gift recipient never received their email please contact our support team at [email protected] or.

We recommend washing your socks on delicate, inside out, with like colors. We also recommend trying to keep your socks out of the dryer to protect the delicate fibers of the sock. We use premium materials and the heat from the dryer can damage these fibers and prevent the socks from lasting as long as possible.

We are not responsible for damage as a result of tag removal and cannot replace any socks, underwear, or t-shirts with this issue.Please be careful when removing the tags.

You are charged at the time you confirm your shipment, or at the end of your pick window, when Stance makes the selection for you.

Yes. A curated selection from our catalog, personalized for you, is available for you to choose from. If you are unable to login and skip or confirm your selections during your 5 day pick window the program will auto-select products for that particular shipment.