Stein Mart Employee Reviews
Out of 71 Stein Mart employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Stein Mart improve their work culture. The Customer Support team, with 82% positive reviews, reports the best experience at Stein Mart compared to all other departments at the company. The Sales team offered the most constructive feedback, with 24% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
They have a team and staff of people who know and care care about there customers.
They actually care about their employees
Review from Sales Dept
Just okay, needs improvement and better resources.
Review from Sales Dept
good to employees and a good place to work
Review from Sales Dept
Very friendly and fun to work with
Review from Customer Support Dept
What does the leadership team need to get better at?
Company was run horribly and into the ground over the last 5 years.
Weak mangers, Not interested in staff
What is the best part about your compensation package?
medical, dental and vision and i am vested into the company
Review from Sales Dept
You get to choose if you want it
Review from Customer Support Dept
the wage that came out of it
Our medical benefit package is competive with low copays.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If the pay was better. By the time insurance and 401k is deducted you barely have anything left.
Review from Sales Dept
Hugh McColl was once quoted as saying, 'If you take care of your associates, your associates will take care of your customers and your customers will take care of your bottom line.' Speaking to associates with disrespect on an open floor fosters low moral which eventually costs the company profits
Review from Customer Support Dept
There are poor benefits, especially for part time.
Review from Sales Dept
They expect a lot of work for little pay. Plus, the managers are not too friendly. I’ve felt belittled multiple
Review from Sales Dept
Because we get a very low pay for all the time and effort that we put in to make sales, get credit cards and give good customer care. Also its not easy to survive making the minimum wage.
What are some of the best things about your team?
How everybody gets along. It’s like one big family and it
Review from Sales Dept
We work well together....my observation is we work better together without some managers who tend to micro manage, a common issue across the floor.
Review from Customer Support Dept
We all work together as a team
Review from Customer Support Dept
easy to work with most of the time
good energy and team work
What do your coworkers need to improve and how could you work together better?
Need to improve customer service by like 100%. Most of them acted like they hated their job, which I don’t blame them b
Review from Sales Dept
Communication is the key that is very Rare here
Weak non preforming and lazy
What is most positive about the culture and environment at your company?
That everybody works as a team and we all get along
Review from Sales Dept
A lot of different aspects and just keeping myself busy.
Review from Sales Dept
It is fair and diverse
Review from Customer Support Dept
everyone is welcomed in the store
The customers and the music.
Review from Sales Dept
What needs to change to make the company culture better?
Well communication and value other departments as well
Bad working environment. Dangers around every Conner. Terrifying
What did you like most about the interview process?
Just a normal interview process.
Review from Sales Dept
It was casual and the manager was nice
Review from Customer Support Dept
that it was quick and simple
Manager really explain my role working with the company and working with other
It was in a calm environment and the person listened to what I had to offer.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Stein Mart yet.
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What makes you most happy at work?
Catching up with my coworkers
Review from Sales Dept
being with people and meeting there needs
Review from Sales Dept
The customers and helping people
Review from Customer Support Dept
wonderful attitude, and of course paycheck
I get to meet new people at my job.
Review from Sales Dept
What's going wrong and how can it be improved?
The management team needs training on how to LEAD a team. Leading a team requires building them up...not tearing them down. This is counter productive and will cost the company money due to high turnover.
Review from Customer Support Dept
I need help cleaning they don’t seem to care
What do you like best about your company?
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Stein Mart yet.
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