Working At SugarAI - Ask a Question | Comparably
SugarAI Claimed Company
SugarAI: the CRM that actually helps sellers sell. • B2B sellers know exactly where to focus, who to engage, and what to do next. • AI uses customer and prospect data to highlight real opportunities and flag threats early. read more
EMPLOYEE
PARTICIPANTS
49
TOTAL
RATINGS
626
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Q&A With SugarAI Employees

At our core, we believe in the power of every individual. It’s in our DNA and our products. Ownership is one of the greatest self-identifiers at SugarCRM.

How employees describe working at SugarAI

Love the company and the products

Different people with different roles interviewing me, clear and quick feedback

Review from Sales Dept

Open dialogue and willingness to discuss the pros and cons

Review from Sales Dept

Best company I have ever worked for. The global workforce are united and friendly and the team is led solidly by Craig who always has an open door for you to speak.

Very positive and supportive colleagues

Review from Sales Dept
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What it's like to work at SugarAI

  • SugarAI employees generally work 8.8 hrs a day
  • Employees at SugarAI report the work pace is comfortably fast
  • On a typical day, employees at SugarAI have 2 meetings
  • 92% of SugarAI employees look forward to interacting with their team every day
  • SugarAI employees most often take 15-20 paid vacation and sick days each year
  • 83% of SugarAI employees report they are happy with their work life balance
  • SugarAI employees typically get valuable feedback on how to improve at work Once a month
  • 86% of SugarAI employees call their work environment positive

Q&A With SugarAI Employees

Asked to all employees at SugarAI

  • Know the insiders and old timers

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Asked to all employees at SugarAI

  • Top Employee Response

    Not a great company to work for!

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Asked to all employees at SugarAI

  • Not great during my time, cant imagine it will be much different now

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Asked to all employees at SugarAI

  • Not good during my time but things have changed since then

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Asked to all employees at SugarAI

  • Infrequent massage, lots of junk calories

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Asked to the Marketing Department at SugarAI

  • Very average vibes for a small company. Hours were normal for a typical tech company

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Asked to the Marketing Department at SugarAI

  • Good team but lot of churn

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Asked to the Marketing Department at SugarAI

  • Its comparable to industry, need to bargain though

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Asked to all employees at SugarAI

  • Top Employee Response

    My team and department are excellent. Very highly skilled and a great, open atmosphere of working together and achieving great results.

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Asked to all employees at SugarAI

  • Top Employee Response

    No, the marketing strategy is highly unclear

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Aggregated Employee Answer on Comparably

  • SugarAI's Product team rates their overall benefits a C- and most of them think the perks are Good. 50% of SugarAI employees in Product say they are satisfied with their benefits. The majority of employees in Product also get 15-20 days of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.

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Aggregated Employee Answer on Comparably

  • 13% of the same employees also feel like SugarAI is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at SugarAI.

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Aggregated Employee Answer on Comparably

  • SugarAI's Product team rates their manager a C- or 62/100 and the majority believe their manager truly cares about them as a person. The product team (67%) also doesn't feel comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • SugarAI employees rates their pay and overall compensation a B- or 72/100. 72% of employees believe they are paid fairly and 67% of employees get raises every year.

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Curious about what work's like at SugarAI?

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Should I work at SugarAI?

54% of SugarAI employees would encourage their friends to become coworkers, whereas 14% are neutral and 32% would not recommend working at SugarAI to their friends.

22
eNPS Score
54%Promoters
14%Passive
32%Detractors

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