SugarCRM Employee Reviews | Comparably
SugarCRM Claimed Company
SugarCRM is the CRM platform that makes the hard things easier. With Sugar, you let the platform do the work—no blind spots, no busy work, and no roadblocks. read more
EMPLOYEE
PARTICIPANTS
48
TOTAL
RATINGS
608
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SugarCRM Employee Reviews

Out of 23 SugarCRM employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping SugarCRM improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at SugarCRM compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

Believe in the team, encourage people to learn, keep improving, motivate them...

Review from Sales Dept

Supportive, engaged and responsive. Committed to customer success and innovation

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

vision, execution, communication, motivation, realitic

What is the best part about your compensation package?

Compensation Reviews

Good PTO entitlement plus wellbeing allowance

Really fair salary and compensation

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of SugarCRM yet.
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What are some of the best things about your team?

Team Reviews

Very positive and supportive colleagues

Review from Sales Dept

My team and department are excellent. Very highly skilled and a great, open atmosphere of working together and achieving great results.

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of SugarCRM yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is on the same page and work together across teams to achieve desired goals

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of SugarCRM yet.
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What did you like most about the interview process?

Interviews Reviews

Different people with different roles interviewing me, clear and quick feedback

Review from Sales Dept

Open dialogue and willingness to discuss the pros and cons

Review from Sales Dept

Simple process, quite informal and everyone was always on time - very slick

What would you improve about your company's interview process?

Interviews Reviews

If there is an interview with a current employee, it should be monitored. It was the most unprofessional, very discriminating and conflicted everything I was told by both upper management and HR. Follow up & update after final interview or at least respond to someone's email & call

What makes you most happy at work?

Outlook Reviews

Our customers are the best and they seem to enjoy working with us and rate Sugar very highly

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of SugarCRM yet.
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What do you like best about your company?

Outlook Reviews

Nice people. Good location.

The flexibility that comes with working remotely.

What would you most like to see improved at your company?

Outlook Reviews

Marketing is by far needs the most improvement.

Concrete benefits like paid parental leave and 401k match.

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