Sungard Availability Services Employee Reviews
Out of 17 Sungard Availability Services employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping Sungard Availability Services improve their work culture.
What does the leadership team need to get better at?
Need to get better at leading, cutting down cost and providing true service to the customer. When you cut you actual working staff to skeleton crew, you are unable to provide excellent service to the customer and will lose them. Which is currently happening. Senior leadership should be cut inhalf
Clear direction, clear vision. The idea of "we want to be a service provider for other service providers" is an idiotic statement. That means nothing and offers no inspiration.
Why do you feel undervalued and what would make you feel better about your compensation?
Completely undervalued, too much stress placed on serving the customer with not enough manpower. This company needs to reconfigure fast. Senior management overpaid and overstaffed. While my yearly raise does not keep up with inflation. Company on a crash course.
What do your coworkers need to improve and how could you work together better?
Coworkers need to stop picking the easy jobs and start actually working. doing their share of the actual work that is needed to be done.
Collaborate with your team more. Meeting with your direct team once a month is in no way managing.
What needs to change to make the company culture better?
Better pay, less Chiefs, more workers. Stop overcharging customers for poor product. Stop sending work overseas. Cut senior staff in half or more.
Constant back-biting to get ahead. There are factions, not teams.
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Overcharging for poor product. Too many senior staff doing nothing to actually make the company money.
No leadership, no direction, no vision. Daily I have to try and inspire my team to do something, I am running out of ideas as my Leadership provides NONE.
What would you most like to see improved at your company?
we have been continuously off shoring jobs to India and Costa Rica.