Joining SupportYourApp - Employee Onboarding | Comparably
SupportYourApp Claimed Company
Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies. read more
EMPLOYEE
PARTICIPANTS
307
TOTAL
RATINGS
5302
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Joining SupportYourApp - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining SupportYourApp is that the company was very prepared on their first day. SupportYourApp employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AnswerPercent
Yes100%
No0%
Did you have a positive onboarding experience when you were hired at your current company?
AnswerPercent
Very Prepared100%
Prepared0%
Somewhat Prepared0%
Unprepared0%
Very Unprepared0%
How prepared was your company on your first day of onboarding?
AnswerPercent
Yes100%
No0%
Was your direct manager helpful with your onboarding during your first 90 days?
1

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at SupportYourApp are rated an A+. At SupportYourApp most employees said they received feedback every week or once a month. 88% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at SupportYourApp.

AnswerPercent
Every week86%
Once a month12%
Once a quarter2%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes8%
No92%
Does your boss expect you to work when you're on vacation?
AnswerPercent
Yes88%
No12%
Do you feel comfortable giving your boss negative feedback?
2

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 51% of men and 42% of women on Comparably said they negotiated their salaries. On average, SupportYourApp employees earn $115,605. SupportYourApp ranks in the Top 5% for compensation in Dover, DE. Learn More about Salaries at SupportYourApp.

Average Salaries at SupportYourApp by Department
$129k*
Engineering
$132k*
Product
$99k*
Design
$105k*
Marketing
$97k*
Operations
$57k*
Admin
$114k*
Business Dev
$87k*
Finance
$81k*
Communications
$66k*
Customer Support
$103k*
HR
$98k*
IT
$177k*
Legal
$130k*
Sales

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

3

Get Acclimated

Now that you’ve joined SupportYourApp, get acclimated. Is lunch a social time or do people sit at their desks? At SupportYourApp the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at SupportYourApp, many employees say it’s because of the comfort & familiarity.

AnswerPercent
Company Mission0%
Comp & Benefits8%
Co-Workers15%
Comfort & Familiarity62%
Career Advancement Opportunities15%
What's the main reason you stay at your current company?
AnswerPercent
>1 hour15%
1 hour77%
45 minutes8%
30 minutes0%
I eat at my desk0%
How long do you take for lunch breaks?
AnswerPercent
Multiple times a week86%
Once a week14%
Once a month0%
Once a quarter0%
Never0%
How often do you socialize with team members outside of work?
4

Professional Development

SupportYourApp ranks in the Top 5% of companies for professional development in Dover, DE. 100% of employees feel as though SupportYourApp is beneficial to their continuous career growth, and 98% said they had a mentor at the office. Learn More about Professional Development at SupportYourApp.

AnswerPercent
Yes98%
No2%
Do you have a mentor at work?
AnswerPercent
Yes100%
No0%
Does your current company provide you meaningful opportunities for career advancement?
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