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SupportYourApp Claimed Company
Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
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SupportYourApp Company Culture
SupportYourApp Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.8/5
SupportYourApp CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Daria Leshchenko
99 /100
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Diversity at SupportYourApp
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at SupportYourApp have rated Executive Team, CEO Rating, and Happiness as the highest categories they have scored
Women at SupportYourApp
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at SupportYourApp have rated CEO Rating, Happiness, and Executive Team as the highest categories they have scored
SupportYourApp eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
93
SupportYourApp employees are 93% more likely to recommend SupportYourApp as a great place to work
| 96% | Promoters |
|---|---|
| 1% | Passives |
| 3% | Detractors |
Working at SupportYourApp
Working at SupportYourApp is rated highly by 307 employees, across various culture dimensions. SupportYourApp employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting SupportYourApp’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Dover, DE. See below in detail how working at SupportYourApp was rated by employees.
Overall Company Culture at SupportYourApp
A+
Overall Company Culture at SupportYourApp is rated A+
Last updated 4 days ago
Top
5%
SupportYourApp ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
SupportYourApp Employee Reviews
Out of 409 SupportYourApp employee reviews, 99% were positive. The remaining 1% were constructive reviews with the goal of helping SupportYourApp improve their work culture.
| Positive Reviews | 99% |
|---|---|
| Constructive Feedback | 1% |
Positive Reviews From SupportYourApp Employees
- What do you like best about the leadership team?The leadership here truly listens to employees and encourages open communication, which creates a great sense of trust and respect. It’s also motivating to see how much effort goes into recognizing individual contributions and promoting growth from withi
- What do you like best about the leadership team?Excellent leadership and the teams are always glad to help with anything I might need.
- What do you like best about the leadership team?Everyone is dedicated, well-trained, and truly committed to providing top-notch support.
Constructive Feedback From SupportYourApp Employees
- What would you most like to see improved at your company?Everything is fine The company cares about us
- What would you most like to see improved at your company?I like everything. This is a good and honest company
- What would you most like to see improved at your company?I like everything, I wish only growth and expansion of the company
SupportYourApp Company Information
SupportYourApp Company Overview
Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
SupportYourApp was founded in 2010 and its current CEO is Daria Leshchenko. Since its inception 16 years ago, SupportYourApp has grown to 1200 employees.
SupportYourApp Mission, Vision & Values
SupportYourApp Mission Statement
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SupportYourApp Vision Statement
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SupportYourApp Values
- People first
- Honesty
- Loyalty
- Responsibility
- Respect
- Teamwork
- Accuracy
- Challenge
Sustainability and Corporate Social Responsibility at SupportYourApp
Since 2019, SupportYourApp has been completely paperless. We have opted for a digital option for all our internal operations.
Since the company’s inception, we vowed to make the world a better place. Our corporate eco-initiative is a big part of our overall company culture. Apart from giving up Tetra Packs, batteries, light bulbs, and small appliances to be recycled, we have also substituted 76% of our office detergents with eco-friendly options. Our team regularly takes part in various eco-initiatives. For example, in 2021 we cleaned up a local park in Kyiv, Ukraine. Everything we picked up was subsequently given up to be recycled.
Cloth eco-bags are a staple in our corporate merch line. Since 2020 we have presented over 100 eco-bags to the members of our team.
In 2019, our team saved a horse named Fichta and her foal Pistachio. We have been supporting them and helping the stable they live in. In 2022, after Russia launched its unprovoked and unjustified war against Ukraine, our team took part in two initiatives: Help Bucha and Help Ukraine call centers. Those members of our team who particpated in the Help Bucha call center initiative took calls from the people in the occupied towns of Bucha, Irpin, and Hostomel, connected them with volunteers who could help them, and informed them about the evacuation rules and routes. The Help Ukraine call center coordinated humanitarian help that was donated by people from all around the world. We also actively participate in helping the Ukrainian Army.
Our team regularly collects books, toys, and sweets and delivers them to children who live in Ukrainian boarding schools.
| Headquarter | Wilmington, DE 19801 United States of America |
|---|---|
| Website | supportyourapp.com/ |
| Founding Date | 2010 |
| Tel | +1 888 959 3556 |
| Company Status | Private |
| Jobs | apply.workable.com/supportyourapp/?lng=en |
| Social Sites |
We are all supporters ????
Be a supporter ????
Summer Party ??
SupportYourApp Employees
SupportYourApp has 1200 employees. 307 employees at SupportYourApp have reviewed SupportYourApp across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.
Overall, the 307 SupportYourApp employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SupportYourApp are extremely happy with their total compensation at SupportYourApp, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SupportYourApp are extremely happy with their team. 307 Participants grade the quality of their coworkers an A+. The majority believe the meetings at SupportYourApp are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at SupportYourApp believe the environment at SupportYourApp is positive. Most Participants believe the pace of work at SupportYourApp is extremely fast. About 98% of the employees at SupportYourApp work 8 hours or less.
Overall, the employees at SupportYourApp are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
SupportYourApp employees generally work 7.3 hrs a day
Work Hours
A Day in the Life
Employees at SupportYourApp report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at SupportYourApp have 2 meetings
Meetings
A Day in the Life
100% of SupportYourApp employees look forward to interacting with their team every day
Coworkers
A Day in the Life
SupportYourApp employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
100% of SupportYourApp employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
SupportYourApp employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
100% of SupportYourApp employees call their work environment positive
Environment
Joining SupportYourApp - Employee Onboarding
The prevailing opinion from employees about joining SupportYourApp is that the company was very prepared on their first day. SupportYourApp employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
SupportYourApp KPIs and OKRs
At SupportYourApp 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of SupportYourApp's KPIs and OKRs is essential for its success. Out of 21 SupportYourApp employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 21 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Diversity & Inclusion at SupportYourApp
Diverse employees at SupportYourApp score the company 96/100 across various culture categories, placing SupportYourApp in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SupportYourApp across various culture dimensions.
SupportYourApp is an international company. Our team consists of over 1200 talented professionals from over 30 countries. We strive to make our company’s environment not only as professional as we can, but as diverse and interesting as possible. We welcome people of all ethnicities, religious and political beliefs, sexual orientation, and gender identity. Our goal is to make SupportYourApp as comfortable for everyone as possible because we know — our strength is in our diversity. ,
Ranked Culture the Highest
Ranked Culture the Lowest
SupportYourApp Perks & Benefits
Team of like-minded peers Flexible schedule Greenhouse conditions for self-development Cooperation with the world-known projects Mind-blowing corporate events and social activities Casual cooperative work environment Amazing team connectivity Referral program
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- Performance Bonus
Office Perks
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
- Unique Office Space
SupportYourApp PTO
SupportYourApp's PTO and Vacation policy typically gives 20-30 days off a year with 92% of employees expected to be work free while out of office. Paid Time Off is SupportYourApp's 2nd most important benefit besides Healthcare when ranked by employees, with 38% of employees saying it is the most important benefit. SupportYourApp's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
SupportYourApp Careers
SupportYourApp Jobs
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SupportYourApp Internship Program
Acquiring a position in SupportYourApp's Internship Program is generally does not offer internships. Why intern at SupportYourApp? Employees are extremely happy at SupportYourApp and rate their office perks as fantastic. It’s summer, interning should not be only a learning experience, but also an enjoyable one. SupportYourApp employees say they’re never bored at work. Additionally, 93% have developed close friendships with their co-workers.
How difficult is it to get an internship at SupportYourApp?
Customer Support
Very Difficult0%
Somewhat Difficult0%
Not Difficult56%
Difficult0%
Does Not Offer Internships44%
Answered by 9 Customer Support Interns
Frequently Asked Questions regarding SupportYourApp
Who is the CEO of SupportYourApp?
SupportYourApp CEO is Daria Leshchenko, their score by employees is 99
What are the salaries in SupportYourApp
The average salary for employees in SupportYourApp is 115605$
What is SupportYourApp eNPS?
The eNPS for SupportYourApp is 93
How many employees work in SupportYourApp?
SupportYourApp has 1200 employees
What are the benefits at SupportYourApp?
SupportYourApp perks and benefits are PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, Performance Bonus, Pet-Friendly, Company Social Outings, Work From Home Policy & Unique Office Space
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