TaxACT Employee Reviews
Out of 13 TaxACT employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping TaxACT improve their work culture.
What does the leadership team need to get better at?
Listen before talking. Trust and empower your team.
Why do you feel undervalued and what would make you feel better about your compensation?
To be recognized as a certified Tax Expert and not just a schmo off the street picking up the phone to answer customer tax questions.
What do your coworkers need to improve and how could you work together better?
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What needs to change to make the company culture better?
Not rely on short-term results, in for customers they need to be respectful when seeking advice and tax assistance from TaxAct staff.
What would you improve about your company's interview process?
There aren't any Interviews reviews of TaxACT yet.
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What's going wrong and how can it be improved?
Overhaul of hiring, pay and performance
What would you most like to see improved at your company?
There aren't any Outlook reviews of TaxACT yet.
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