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TaxACT Company Culture
TaxACT Culture
This score is derived from employee ratings & reviews2.5/5
TaxACT's Overall Culture is rated D
Top Rated Culture Dimensions
Perks & Benefits
BCompensation
B-Team
C+Executive Team
CManager
C-TaxACT CEO
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
John Clendenning
59 /100
See More
Diversity at TaxACT
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at TaxACT
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at TaxACT have rated Manager, Work Culture, and Retention as the highest categories they have scored
TaxACT eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Recommend to a Friend?
-39
TaxACT employees are -39% more likely to recommend TaxACT as a great place to work
| 24% | Promoters |
|---|---|
| 13% | Passives |
| 63% | Detractors |
Working at TaxACT
Working at TaxACT is rated below average by 9 employees, across various culture dimensions. TaxACT employees rate Perks And Benefits highest among all categories, and think that Happiness and Meetings have the most room for improvement, putting TaxACT’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Waterloo, IA. See below in detail how working at TaxACT was rated by employees.
Overall Company Culture at TaxACT
D
Overall Company Culture at TaxACT is rated D
Last updated months ago
Bottom
15%
TaxACT ranks in the Bottom 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTaxACT Employee Reviews
Out of 13 TaxACT employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping TaxACT improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
Positive Reviews From TaxACT Employees
- What is the best part about your compensation package?Salary is on part with the market.
- What is most positive about the culture and environment at your company?Remote work - is the best part
- What are some of the best things about your team?We all work together and help one another
Constructive Feedback From TaxACT Employees
- What does the leadership team need to get better at?Listen before talking. Trust and empower your team.
- What's going wrong and how can it be improved?Overhaul of hiring, pay and performance
- What needs to change to make the company culture better?Not rely on short-term results, in for customers they need to be respectful when seeking advice and tax assistance from TaxAct staff.
TaxACT Company Information
TaxACT Company Overview
TaxACT was created from the ashes of a product called Personal Tax Edge marketed by Parsons Technology.
TaxACT Mission, Vision & Values
TaxACT Mission Statement
Our mission is to empower people to navigate the complexities of tax and finance with ease and accuracy at a fair price. We accomplish this by offering a comprehensive suite of online, download and mobile solutions to make DIY tax filing fast, easy and affordable for individuals and small business owners.
TaxACT Vision Statement
As a testament to our commitment to helping business owners, TaxAct provides the only online product for small and medium businesses.
TaxACT Values
- Accuracy
- Confidence
- Flexible
| Headquarter | Cedar Rapids, IA United States of America |
|---|---|
| Website | www.taxact.com/ |
| Founding Date | 1998 |
| Company Status | Private |
TaxACT Competitors
TaxACT competitors include TurboTax and TaxSlayer. TaxACT ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how TaxACT compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
TaxACT Employees
9 employees at TaxACT have reviewed TaxACT across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 TaxACT employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at TaxACT are generally satisfied with their total compensation at TaxACT, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at TaxACT are generally satisfied with their team. 9 Participants grade the quality of their coworkers a C+. Less than half believe the meetings at TaxACT are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at TaxACT believe the environment at TaxACT is negative. Most Participants believe the pace of work at TaxACT is comfortably fast. About 33% of the employees at TaxACT work 8 hours or less.
Overall, the employees at TaxACT are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining TaxACT - Employee Onboarding
The prevailing opinion from Comparably users in Waterloo, IA about their company is that it was very prepared on their first day. Waterloo, IA employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
TaxACT KPIs and OKRs
At this moment no TaxACT employees have provided insight into whether or not they clearly understand TaxACT's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
TaxACT CEO & Leadership
TaxACT CEO - John Clendenning
59 /100
TaxACT’s CEO John Clendenning started in this role in 2016. John’s approval rate is lower compared to CEOs at similar sized companies, putting John in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Waterloo, IA. John Clendenning’s employees rank TaxACT in the Top 35% for Perks And Benefits, in the Top 40% for Compensation, and in the Top 50% for Team. When compared to TaxACT’s competitors, John Clendenning ranks below TaxSlayer CEO Brian Rhodes.
TaxACT Leadership
The TaxACT Executive Team is rated a “C” and led by CEO John Clendenning, Chief Technology Officer (CTO) George Tsounis, and Vice President, Customer Care Renee Hiemstra
John Clendenning CEO / President
John Clendenning serves as the CEO / President of TaxACT.
George Tsounis Chief Technology Officer (CTO)
George Tsounis serves as the Chief Technology Officer (CTO) of TaxAct. George started at TaxAct in Oct of 2015. George... read more
Renee Hiemstra Vice President, Customer Care
Renee Hiemstra serves as the Vice President, Customer Care of TaxAct. Renee started at TaxAct in Jan of 2016. Renee... read more
Rob Gettemy Chief Operating Officer
Rob Gettemy serves as the Chief Operating Officer of TaxAct. Rob started at TaxAct in Aug of 2012. Rob currently resides... read more
TaxACT Salaries
How much does TaxACT pay?
How much do people at TaxACT get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TaxACT is $114,943, or $55 per hour, while the estimated median salary is $118,641, or $57 per hour.
At TaxACT, the highest paid job is a General Counsel at $270,223 annually and the lowest is a CS Rep at $44,841 annually. Average TaxACT salaries by department include: Product at $139,852, Marketing at $157,374, Admin at $54,775, and Engineering at $124,000. Half of TaxACT salaries are above $118,641.
6 employees at TaxACT rank their Compensation in the Top 40% of similar sized companies in the US (based on 20 ratings) while 6 employees at TaxACT rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 7 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
20th Percentile $94k | $94k | 20th Percentile |
40th Percentile $119k | $119k | 40th Percentile |
60th Percentile $192k | $192k | 60th Percentile |
80th Percentile $263k | $263k | 80th Percentile |
100th Percentile $347k | $347k | 100th Percentile |
$114,943*
Average Compensation
$118,641*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
TaxACT Salaries by Department
Diversity & Inclusion at TaxACT
The Diversity score provides insights into how diverse employees feel and rate their work experience at TaxACT across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
TaxACT Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
TaxACT PTO
TaxACT's PTO and Vacation policy typically gives 15-20 days off a year. TaxACT's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
TaxACT Careers
TaxACT Jobs
No Recent Jobs found for TaxACT on Comparably
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H1B Visa
In 2019, TaxACT applied for 8 H1B visas. Of the work permits applied for, 88% were approved.
Work Permit Application Outcome
8
Total Applied
H1B Applications Outcome
- 88% Granted (7 out of 8)
- 13% Denied (1 out of 8)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 8)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 8)
This data was calculated using publicly sourced data from OFLC Performance Data
Let TaxACT Know You Want To Work There
Overview of Candidates Interested in TaxACT on Comparably
Candidates By Department
All Industries | 67% | |
|---|---|---|
Customer Support | 33% |
Candidates By Location
Cedar Rapids | 67% | |
|---|---|---|
Iowa City | 33% |
Frequently Asked Questions regarding TaxACT
Who is the CEO of TaxACT?
TaxACT CEO is John Clendenning, their score by employees is 59
What is TaxACT eNPS?
The eNPS for TaxACT is -39
What is the salary for UI/UX Designer in TaxACT?
UI/UX Designer average salary in the US is 95k
What are the salaries in the Operations in TaxACT?
The average salaries for Operations in TaxACT is 93k
Who are TaxACT competitors?
TaxACT main competitors are TurboTax, TaxSlayer
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