TaxACT Employee Reviews
Out of 13 TaxACT employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping TaxACT improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Doing great for the current Tax season
What does the leadership team need to get better at?
Listen before talking. Trust and empower your team.
What is the best part about your compensation package?
Salary is on part with the market.
PTO is better than average.
Why do you feel undervalued and what would make you feel better about your compensation?
To be recognized as a certified Tax Expert and not just a schmo off the street picking up the phone to answer customer tax questions.
What are some of the best things about your team?
We all work together and help one another
Supportive engaging communicative open to improvement
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of TaxACT yet.
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What is most positive about the culture and environment at your company?
Remote work - is the best part
What needs to change to make the company culture better?
Not rely on short-term results, in for customers they need to be respectful when seeking advice and tax assistance from TaxAct staff.
What did you like most about the interview process?
Several weeks from interview to offer, overall positive hiring process.
What would you improve about your company's interview process?
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What makes you most happy at work?
There aren't any Outlook reviews of TaxACT yet.
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What's going wrong and how can it be improved?
Overhaul of hiring, pay and performance
What do you like best about your company?
There aren't any Outlook reviews of TaxACT yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of TaxACT yet.
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