Provider of business process outsourcing services. The company offers transaction processing, customer care and web-based interactions. It focuses on providing IT-enabled services to the financial services industry. read more
TCS e-Serve KPIs and OKRs
At TCS e-Serve 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of TCS e-Serve's KPIs and OKRs is essential for its success. Out of 1 TCS e-Serve employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at TCS e-Serve is responsible for ensuring his subordinates accomplish objectives using key performance indicators. TCS e-Serve employees shared they generally receive helpful feedback every week, while 100% of TCS e-Serve employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.
Are you typically recognized for the impact and accomplishments you make for your current company?
How often do you get valuable feedback on how to improve at work?
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