Td Bank Employee Reviews
Out of 336 Td Bank employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Td Bank improve their work culture. The Finance team, with 76% positive reviews, reports the best experience at Td Bank compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 31% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Promoting the right people and pay more
Not pitting subordinates against one another or intentionally sowing insecurity in order to increase competition
Direction to incentivize team towards objectives
Establishing a meaningful career path and internal opportunities for store managers to get more development and exposure so they are positioned and prepared to be promoted out of Retail into other areas of the Bank.
Literally everything - empowering people, employee decelopment, apprecistion
Why do you feel undervalued and what would make you feel better about your compensation?
Lower than market average pay
Pay base salary and bonuses on par with market
Poorly paid no advancement no ethical work
Give correct information about the benefits
I'm always underpaid maybe because of the color of my skin. I'm paid the lowest in my grade
What do your coworkers need to improve and how could you work together better?
Hire less people offshore and hire capable people
Stop focusing on petty problems
Our department manager has exhibited signs of narcissism. She starts off the meetings with a quote from the movie "mean girls" this women has favored their friends and put down people in her way. She's a bully and this movie is all about bullying.
Be more interactive during meetings
Team leaders need to listen to coworkers more in meetings.
Review from Finance Dept
What needs to change to make the company culture better?
Its very slow not innovative or diverse
Management needs to work on giving a positive attitude to their employees. My manager practically lives at work & expects her employees to do the same yet we aren't allowed overtime. For example, I prefer to make dr appts in the morning since they are near where I live. That doesn't work for her.
Review from Finance Dept
What would you improve about your company's interview process?
Hiring manager not giving you a chance to explain why you believe you are fit to role . Candidate already chosen. No thank for applying nor aknowledgement of cv and cover letter prepared . Very condensending
What's going wrong and how can it be improved?
Customers are not getting service fast enough
They promote doing the right thing for the customers when in fact they are doing the right things for themselves
It's not a bad place, but it can be tedious, especially on the sales side. Dealing with the customers is difficult sometimes as well. I wish we could do away with the sales aspect as tellers.
I don't think it can be improved. Team morale is just not good & most all of the people that worked in loan operations at The South (Carolina First) left & went to other banks.
Review from Finance Dept
Callers have a bad perception of call centers, and believe we are not truly there for them. We should not be required to push them to open new accounts if it is not best for them. We also need more ways to advance.
Review from Customer Support Dept
What would you most like to see improved at your company?
Pay and time off.
Review from Customer Support Dept
Management, consistency