The Cheesecake Factory Competitors | Comparably
The Cheesecake Factory Claimed Company
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. read more
EMPLOYEE
PARTICIPANTS
1135
TOTAL
RATINGS
9284
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The Cheesecake Factory Competitors

The Cheesecake Factory competitors include Five Guys Burgers & Fries, P.F. Chang's, California Pizza Kitchen, Maggiano's and BJ's Restaurants. The Cheesecake Factory ranks 1st in CEO Score on Comparably vs its competitors. See below how The Cheesecake Factory compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

The Cheesecake Factory Competitors at a Glance

CEO Ratings Comparison

The Cheesecake Factory's CEO Score Ranks 1st

799 Employees at The Cheesecake Factory rate David Overton a 71 out of 100, which ranks them 1st out of The Cheesecake Factory's competitors. Last rating was 15 days ago.

  1. 1st
    David Overton The Cheesecake Factory's CEO
    David Overton
    The Cheesecake Factory
    71
    out of 100
  2. 2nd
    Jerry Murrell Five Guys Burgers & Fries' CEO
    Jerry Murrell
    Five Guys Burgers & Fries
    65
    out of 100

    164 Employees at Five Guys Burgers & Fries rate Jerry Murrell a 65 out of 100, which ranks them 2nd out of The Cheesecake Factory's competitors. Last rating was months ago.

  3. 3rd
    Gregory Trojan BJ's Restaurants' CEO
    Gregory Trojan
    BJ's Restaurants
    56
    out of 100

    418 Employees at BJ's Restaurants rate Gregory Trojan a 56 out of 100, which ranks them 3rd out of The Cheesecake Factory's competitors. Last rating was 2 months ago.

  4. 4th
    Damola Adamolekun P.F. Chang's' CEO
    Damola Adamolekun
    P.F. Chang's
    55
    out of 100

    732 Employees at P.F. Chang's rate Damola Adamolekun a 55 out of 100, which ranks them 4th out of The Cheesecake Factory's competitors. Last rating was 8 days ago.

  5. 5th
    Jim Hyatt California Pizza Kitchen's CEO
    Jim Hyatt
    California Pizza Kitchen
    53
    out of 100

    148 Employees at California Pizza Kitchen rate Jim Hyatt a 53 out of 100, which ranks them 5th out of The Cheesecake Factory's competitors. Last rating was months ago.

  6. 6th
    Roger Thomson Maggiano's' CEO
    Roger Thomson
    Maggiano's
    45
    out of 100

    4 Employees at Maggiano's rate Roger Thomson a 45 out of 100, which ranks them 6th out of The Cheesecake Factory's competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1David OvertonThe Cheesecake Factory71
2Jerry MurrellFive Guys Burgers & Fries65
3Gregory TrojanBJ's Restaurants56
4Damola AdamolekunP.F. Chang's55
5Jim HyattCalifornia Pizza Kitchen53
6Roger ThomsonMaggiano's45
Product Quality Score Comparison

The Cheesecake Factory Ranks 5th in Product Quality Score

555 Customers rate The Cheesecake Factory's Product Quality Score a 2.8/5, which ranks it 5th against its competitors, below P.F. Chang's.

  1. 1st
    Maggiano's
    4 / 5
  2. 2nd
    Five Guys Burgers & Fries
    3.5 / 5
  3. 3rd
    California Pizza Kitchen
    3.3 / 5
  4. 4th
    P.F. Chang's
    3.2 / 5
  5. 5th
    The Cheesecake Factory
    2.8 / 5
  6. 6th
    BJ's Restaurants
    2.8 / 5
Product Quality Score Comparison
RankCompany Score
1Maggiano's80
2Five Guys Burgers & Fries70
3California Pizza Kitchen67
4P.F. Chang's64
5The Cheesecake Factory57
6BJ's Restaurants57
NPS Comparison

The Cheesecake Factory Ranks 5th in Net Promoter Score

617 Customers rate The Cheesecake Factory's Net Promoter Score a -21, which ranks it 5th against its competitors, below BJ's Restaurants. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend The Cheesecake Factory to a friend?”.

  1. 1st
    California Pizza Kitchen
    8
  2. 2nd
    Five Guys Burgers & Fries
    2
  3. 3rd
    P.F. Chang's
    -1
  4. 4th
    BJ's Restaurants
    -20
  5. 5th
    The Cheesecake Factory
    -21
NPS Comparison
RankCompany Score
1California Pizza Kitchen8
2Five Guys Burgers & Fries2
3P.F. Chang's-1
4BJ's Restaurants-20
5The Cheesecake Factory-21
Pricing Score Comparison

The Cheesecake Factory Ranks 5th in Pricing Score

517 Customers rate The Cheesecake Factory's Pricing Score a 2.6/5, which ranks it 5th against its competitors, below BJ's Restaurants.

  1. 1st
    California Pizza Kitchen
    3.2 / 5
  2. 2nd
    P.F. Chang's
    3.1 / 5
  3. 3rd
    Five Guys Burgers & Fries
    2.9 / 5
  4. 4th
    BJ's Restaurants
    2.8 / 5
  5. 5th
    The Cheesecake Factory
    2.6 / 5
  6. 6th
    Maggiano's
    2 / 5
Pricing Score Comparison
RankCompany Score
1California Pizza Kitchen64
2P.F. Chang's62
3Five Guys Burgers & Fries59
4BJ's Restaurants57
5The Cheesecake Factory53
6Maggiano's40
Customer Service Comparison

The Cheesecake Factory Ranks 5th in Customer Service

499 Customers rate The Cheesecake Factory's Customer Service a 2.6/5, which ranks it 5th against its competitors, below BJ's Restaurants.

  1. 1st
    California Pizza Kitchen
    3.4 / 5
  2. 2nd
    P.F. Chang's
    3.2 / 5
  3. 3rd
    Five Guys Burgers & Fries
    3.2 / 5
  4. 4th
    BJ's Restaurants
    2.9 / 5
  5. 5th
    The Cheesecake Factory
    2.6 / 5
  6. 6th
    Maggiano's
    2 / 5
Customer Service Comparison
RankCompany Score
1California Pizza Kitchen69
2P.F. Chang's64
3Five Guys Burgers & Fries64
4BJ's Restaurants59
5The Cheesecake Factory53
6Maggiano's40
Overall Culture Score Comparison

The Cheesecake Factory Ranks 1st in Overall Culture Score

1135 Employees rate The Cheesecake Factory's Overall Culture a 70/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    The Cheesecake Factory
    70 / 100
  2. 2nd
    Five Guys Burgers & Fries
    64 / 100
  3. 3rd
    P.F. Chang's
    55 / 100
  4. 4th
    California Pizza Kitchen
    53 / 100
  5. 5th
    BJ's Restaurants
    50 / 100
  6. 6th
    Maggiano's
    45 / 100
Overall Culture Score Comparison
RankCompany Score
1The Cheesecake Factory70
2Five Guys Burgers & Fries64
3P.F. Chang's55
4California Pizza Kitchen53
5BJ's Restaurants50
6Maggiano's45
eNPS Comparison

The Cheesecake Factory Ranks 1st in Employee Net Promoter Score

868 Employees rate The Cheesecake Factory's Employee Net Promoter Score a 0, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at The Cheesecake Factory to a friend?”.

  1. 1st
    The Cheesecake Factory
    0
  2. 2nd
    Five Guys Burgers & Fries
    -4
  3. 3rd
    P.F. Chang's
    -36
  4. 4th
    California Pizza Kitchen
    -39
  5. 5th
    BJ's Restaurants
    -48
  6. 6th
    Maggiano's
    -67
eNPS Comparison
RankCompany eNPS
1The Cheesecake Factory0
2Five Guys Burgers & Fries-4
3P.F. Chang's-36
4California Pizza Kitchen-39
5BJ's Restaurants-48
6Maggiano's-67
Gender Score Comparison

The Cheesecake Factory Ranks 1st in Gender Score

82 Employees rate The Cheesecake Factory's Gender Score a 67/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at The Cheesecake Factory.

  1. 1st
    The Cheesecake Factory
    67 / 100
  2. 2nd
    Five Guys Burgers & Fries
    64 / 100
  3. 3rd
    BJ's Restaurants
    57 / 100
  4. 4th
    P.F. Chang's
    51 / 100
  5. 5th
    California Pizza Kitchen
    48 / 100
Gender Score Comparison
RankCompany Score
1The Cheesecake Factory67
2Five Guys Burgers & Fries64
3BJ's Restaurants57
4P.F. Chang's51
5California Pizza Kitchen48
Diversity Score Comparison

The Cheesecake Factory Ranks 1st in Diversity Score

129 Employees rate The Cheesecake Factory's Diversity Score a 72/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at The Cheesecake Factory.

  1. 1st
    The Cheesecake Factory
    72 / 100
  2. 2nd
    Five Guys Burgers & Fries
    57 / 100
  3. 3rd
    BJ's Restaurants
    57 / 100
  4. 4th
    P.F. Chang's
    53 / 100
  5. 5th
    California Pizza Kitchen
    51 / 100
Diversity Score Comparison
RankCompany Score
1The Cheesecake Factory72
2Five Guys Burgers & Fries57
3BJ's Restaurants57
4P.F. Chang's53
5California Pizza Kitchen51
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