"Book manufacturing, publishing and content management for today??s marketplace." read more
The Courier Company Culture
The Courier Culture
This score is derived from employee ratings & reviews3.2/5
The Courier's Overall Culture is rated C
Top Rated Culture Dimensions
Happiness
B+CEO Rating
BOutlook
BRetention
BPerks & Benefits
B-The Courier CEO
Top 25%Top 25% of Similar Size Companies on Comparably
James Conway
74 /100
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Diversity at The Courier
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at The Courier
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterThe Courier eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-43
The Courier employees are -43% more likely to recommend The Courier as a great place to work
| 14% | Promoters |
|---|---|
| 29% | Passives |
| 57% | Detractors |
Working at The Courier
Working at The Courier is rated below average by 9 employees, across various culture dimensions. The Courier employees rate Happiness highest among all categories, and think that Meetings and Manager have the most room for improvement, putting The Courier’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Boston. See below in detail how working at The Courier was rated by employees.
Overall Company Culture at The Courier
C
Overall Company Culture at The Courier is rated C
Last updated months ago
Bottom
40%
The Courier ranks in the Bottom 40% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
The Courier Employee Reviews
Out of 6 The Courier employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping The Courier improve their work culture.
| Positive Reviews | 50% |
|---|---|
| Constructive Feedback | 50% |
Positive Reviews From The Courier Employees
- What do you like best about the leadership team?My ceo is a great leader
- What makes you most happy at work?lunch time and clocking out for the night
Constructive Feedback From The Courier Employees
- What does the leadership team need to get better at?helping other instead of barking orders
- Why do you feel undervalued and what would make you feel better about your compensation?401k would be nice for a change
The Courier Company Information
The Courier Company Overview
"Book manufacturing, publishing and content management for today??s marketplace."
The Courier Mission, Vision & Values
The Courier Mission & Values
It is the ultimate goal of Option Courier Services to sustain continued growth and profitability and to become an integral part of the day to day business activities of our valued customers.
| Headquarter | Chelmsford, MA United States of America |
|---|---|
| Website | www.courier.com |
| Founding Date | 1824 |
| Company Status | Public |
The Courier Employees
9 employees at The Courier have reviewed The Courier across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 The Courier employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at The Courier are not very pleased with their total compensation at The Courier, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at The Courier are not very pleased with their team. 9 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at The Courier are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at The Courier believe the environment at The Courier is positive. Most Participants believe the pace of work at The Courier is moderate. About 34% of the employees at The Courier work 8 hours or less, while 33% of them have an extremely long day - longer than twelve hours.
Overall, the employees at The Courier are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining The Courier - Employee Onboarding
The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
The Courier KPIs and OKRs
Employees’ understanding of The Courier's KPIs and OKRs is essential for its success. Out of 1 The Courier employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
The Courier CEO & Leadership
The Courier CEO - James Conway
74 /100
James’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Boston. The Courier’s CEO is highly regarded especially by employees in the Sales department. Under Conway’s leadership, The Courier employee respondents are most happy about their Happiness and the company’s Outlook. Meetings and Manager are two areas, according to respondents, where The Courier could stand to see real improvement.
The Courier Leadership
The The Courier Executive Team is rated a “D+” and led by CEO James Conway, VP / Finance & Operations Apel Louisville, and VP Digital Media and Marketing Elaine Huot
James Conway CEO / President
James Conway serves as the CEO / President of The Courier.
Apel Louisville VP / Finance & Operations
Apel Louisville serves as the VP / Finance & Operations of The Courier.
Elaine Huot VP Digital Media and Marketing
Elaine Huot serves as the VP Digital Media and Marketing of The Courier.
The Courier Salaries
How much does The Courier pay?
How much do people at The Courier get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at The Courier is $104,961, or $50 per hour, while the estimated median salary is $99,483, or $47 per hour.
At The Courier, the highest paid job is a Director of Sales at $236,606 annually and the lowest is a CS Rep at $43,530 annually. Average The Courier salaries by department include: Engineering at $164,351, Operations at $70,621, Business Development at $90,473, and Product at $143,023. Half of The Courier salaries are above $99,483.
4 employees at The Courier rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 14 ratings) while 4 employees at The Courier rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $80k | $80k | 17th Percentile |
33rd Percentile $96k | $96k | 33rd Percentile |
50th Percentile $159k | $159k | 50th Percentile |
67th Percentile $218k | $218k | 67th Percentile |
83rd Percentile $263k | $263k | 83rd Percentile |
100th Percentile $281k | $281k | 100th Percentile |
$104,961*
Average Compensation
$99,483*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Courier Salaries by Department
Diversity & Inclusion at The Courier
The Diversity score provides insights into how diverse employees feel and rate their work experience at The Courier across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
The Courier Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
The Courier PTO
The Courier's PTO and Vacation policy typically gives 0-10 days off a year. The Courier's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
The Courier Careers
The Courier Jobs
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Frequently Asked Questions regarding The Courier
Who is the CEO of The Courier?
The Courier CEO is James Conway, their score by employees is 74
What is The Courier eNPS?
The eNPS for The Courier is -43
What is the salary for HR Manager in The Courier?
HR Manager average salary in the US is 123k
What are the salaries in the IT in The Courier?
The average salaries for IT in The Courier is 105k
What are the benefits at The Courier?
The Courier perks and benefits are Health Insurance & PTO / Vacation Policy
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