74
out of 100
The Tile Shop is the leading specialty retailer of manufactured and natural stone tiles, setting and maintenance materials. read more
The Tile Shop Competitors
The Tile Shop competitors include The Home Depot, Floor and Decor, Menards and Lowe's Home Improvement. The Tile Shop ranks 2nd in Customer Net Promoter Score on Comparably vs its competitors. See below how The Tile Shop compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
5th
Gender Rank
5th
Diversity Rank
5th
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
3rd
See The Tile Shop Culture vs Competitors:
The Tile Shop Competitors at a Glance
CEO Ratings Comparison
The Tile Shop's CEO Score Ranks 5th
69 Employees at The Tile Shop rate a 56 out of 100, which ranks them 5th below Lowe's Home Improvement's CEO,Marvin Ellison. Last rating was a month ago.
- 1st
Thomas TaylorFloor and Decor100 Employees at Floor and Decor rate Thomas Taylor a 74 out of 100, which ranks them 1st out of The Tile Shop's competitors. Last rating was 8 days ago.
- 2nd
Ted DeckerThe Home Depot73out of 1003959 Employees at The Home Depot rate Ted Decker a 73 out of 100, which ranks them 2nd out of The Tile Shop's competitors. Last rating was 5 days ago.
- 3rd
John MenardMenards62out of 100637 Employees at Menards rate John Menard a 62 out of 100, which ranks them 3rd out of The Tile Shop's competitors. Last rating was 2 days ago.
- 4th
Marvin EllisonLowe's Home Improvement61out of 100565 Employees at Lowe's Home Improvement rate Marvin Ellison a 61 out of 100, which ranks them 4th out of The Tile Shop's competitors. Last rating was months ago.
Product Quality Score Comparison
The Tile Shop Ranks 3rd in Product Quality Score
20 Customers rate The Tile Shop's Product Quality Score a 3.5/5, which ranks it 3rd against its competitors, below The Home Depot.
NPS Comparison
The Tile Shop Ranks 2nd in Net Promoter Score
24 Customers rate The Tile Shop's Net Promoter Score a 25, which ranks it 2nd against its competitors, below Floor and Decor. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend The Tile Shop to a friend?”.
Pricing Score Comparison
The Tile Shop Ranks 2nd in Pricing Score
18 Customers rate The Tile Shop's Pricing Score a 3.7/5, which ranks it 2nd against its competitors, below Floor and Decor.
Customer Service Comparison
The Tile Shop Ranks 3rd in Customer Service
18 Customers rate The Tile Shop's Customer Service a 3.5/5, which ranks it 3rd against its competitors, below The Home Depot.
Overall Culture Score Comparison
The Tile Shop Ranks 5th in Overall Culture Score
85 Employees rate The Tile Shop's Overall Culture a 56/100, which ranks it 5th against its competitors, below Lowe's Home Improvement. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
The Tile Shop Ranks 5th in Employee Net Promoter Score
70 Employees rate The Tile Shop's Employee Net Promoter Score a -26, which ranks it 5th against its competitors, below Menards. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at The Tile Shop to a friend?”.
Gender Score Comparison
The Tile Shop Ranks 5th in Gender Score
8 Employees rate The Tile Shop's Gender Score a 45/100, which ranks it 5th against its competitors, below Floor and Decor. The Gender Score tracks how positively women rate their experience at The Tile Shop.
Diversity Score Comparison
The Tile Shop Ranks 5th in Diversity Score
3 Employees rate The Tile Shop's Diversity Score a 60/100, which ranks it 5th against its competitors, below Lowe's Home Improvement. The Diversity Score tracks how positively diverse employees rate their experience at The Tile Shop.
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