At The Wine Group, we are passionate about our people, our future, and our wine. We are America’s second-largest wine producer by volume with over 1,200 employees globally across 12 locations in California, New York and Australia. We are proud to be responsible for many of America’s most beloved wine brands, including Cupcake, Franzia, Chloe, Concannon, Benziger, Imagery, AVA Grace, 7 Deadly, and more. We are dedicated to our culture built on values like entrepreneurialism, innovation, social responsibility, and stewardship. read more

EMPLOYEE PARTICIPANTS: 32

TOTAL RATINGS: 296

CEO: Cate Hardy

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The Wine Group Senior Customer Service Manager Salaries in Elizabethtown, KY

The average The Wine Group Senior Customer Service Manager in Elizabethtown, KY earns an estimated $88,720 annually, which includes an estimated base salary of $77,370 with a $11,350 bonus. The Wine Group's Senior Customer Service Manager compensation is $18,425 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at The Wine Group in Elizabethtown, KY can range from $32,000 - $200,000.

In Elizabethtown, KY, The Customer Support Department at The Wine Group earns $9,498 more on average than the Admin Department.

Last updated 9 months ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$88,720

Average Compensation

$77,370: avg. base

$11,350: avg. bonus

Senior Customer Service Manager Salaries at The Wine Group

In Elizabethtown, KY, Senior Customer Service Managers earn $4,454 more than Customer Service Managers.

Customer Service Manager

$84k*

CS Rep

$48k*

* estimated salary

Compensation at The Wine Group by Department

In Elizabethtown, KY, The Customer Support Department averages $9,498 more than the Admin Department, and $17,209 less than the Communications Department

Communications

$79,346 Avg. total comp.

+$17k

Customer Support

$62,137 Avg. total comp.

Admin

$52,639 Avg. total comp.

-$9k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to The Wine Group reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to The Wine Group reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at The Wine Group Rate Their Compensation

The majority of Senior Customer Service Managers at The Wine Group believe they're compensated fairly. 100% of Senior Customer Service Managers at The Wine Group say they receive annual bonuses, and the vast majority (93%) are satisfied with their benefits. See more compensation ratings at The Wine Group

Do you believe you're paid fairly?

87% Yes

Does your company give annual bonuses?

100% Yes

100

Are you satisfied with your Benefits?

93% Yes

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