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theITSupportCenter, LLC Claimed Company
theITSupportCenter provides immediate, expert IT technical support to end-users 24x7 by Certified Technical Advisors. read more
theITSupportCenter, LLC Company Culture
theITSupportCenter, LLC Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.8/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Diversity
A+Environment
A+Executive Team
A+theITSupportCenter, LLC CEO
Top 5%Top 5% of Similar Size Companies
90 /100
See More
Diversity at theITSupportCenter, LLC
Top 5%Top 5% of Similar Size Companies
A+
Diverse employees at theITSupportCenter, LLC have rated Team, Outlook, and Retention as the highest categories they have scored
Women at theITSupportCenter, LLC
Top 5%Top 5% of Similar Size Companies
A+
Women at theITSupportCenter, LLC have rated Team, Retention, and Outlook as the highest categories they have scored
theITSupportCenter, LLC eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies
Recommend to a Friend?
82
theITSupportCenter, LLC employees are 82% more likely to recommend theITSupportCenter, LLC as a great place to work
| 88% | Promoters |
|---|---|
| 6% | Passives |
| 6% | Detractors |
Working at theITSupportCenter, LLC
Working at theITSupportCenter, LLC is rated highly by 60 employees, across various culture dimensions. theITSupportCenter, LLC employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting theITSupportCenter, LLC’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Wilmington, DE. See below in detail how working at theITSupportCenter, LLC was rated by employees.
Overall Company Culture at theITSupportCenter, LLC
A+
Overall Company Culture at theITSupportCenter, LLC is rated A+
Last updated months ago
Top
5%
theITSupportCenter, LLC ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
theITSupportCenter, LLC Employee Reviews
Out of 248 theITSupportCenter, LLC employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping theITSupportCenter, LLC improve their work culture.
| Positive Reviews | 98% |
|---|---|
| Constructive Feedback | 2% |
Positive Reviews From theITSupportCenter, LLC Employees
- What makes you most happy at work?Everyone is supportive, not much micro managing like other companies
- What did you like most about the interview process?It made sense what they were screening on.
- What is most positive about the culture and environment at your company?Everyone has an equal chance of success.
Constructive Feedback From theITSupportCenter, LLC Employees
- What does the leadership team need to get better at?The previous leadership team was wonderful but there was a recent very suspicious reorg at the company after they fought for more pay. New leadership is absolutely terrible.
- What does the leadership team need to get better at?Keep up the 1:1 meetings with Client Account Reps - that time is really appreciated.
- What does the leadership team need to get better at?The leadership team is doing a great job - when conferences return, post-COVID we should join again.
theITSupportCenter, LLC Company Information
theITSupportCenter, LLC Company Overview
theITSupportCenter provides immediate, expert IT technical support to end-users 24x7 by Certified Technical Advisors.
theITSupportCenter, LLC Mission, Vision & Values
theITSupportCenter, LLC Mission & Values
theITSupportCenter’s mission is to provide 24x7, immediate, expert IT help desk support for end-users of Fortune 500 organizations. Highlights: Our advisors are certified professionals who focus exclusively on understanding and explaining the functions and features of your internal help desk. Our support is available 24 hours a day, 7 days a week and we guarantee all calls will be answered by a Certified Tech Advisor - no phone menus or recordings - on average in less than 10 seconds.
theITSupportCenter, LLC Vision Statement
To be the industry standard administrator of private label, tailor-made IT support solutions.
| Headquarter | One Tower Bridge Conshohocken, PA 19428 |
|---|---|
| Website | www.theITSupportCenter.com |
| Founding Date | 2005 |
| Tel | 215-375-7280 |
| Company Status | Private |
| Jobs | www.theITSupportCenter.com |
| Social Sites |
theITSupportCenter, LLC Competitors
theITSupportCenter, LLC competitors include IBM and NTT DATA. theITSupportCenter, LLC ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how theITSupportCenter, LLC compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
theITSupportCenter, LLC Employees
theITSupportCenter, LLC has 750 employees. 60 employees at theITSupportCenter, LLC have reviewed theITSupportCenter, LLC across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 60 theITSupportCenter, LLC employees give their leadership a grade of A+, or Top 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at theITSupportCenter, LLC are extremely happy with their total compensation at theITSupportCenter, LLC, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at theITSupportCenter, LLC are extremely happy with their team. 60 Participants grade the quality of their coworkers an A+. The majority believe the meetings at theITSupportCenter, LLC are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at theITSupportCenter, LLC believe the environment at theITSupportCenter, LLC is positive. Most Participants believe the pace of work at theITSupportCenter, LLC is comfortably fast. About 92% of the employees at theITSupportCenter, LLC work 8 hours or less.
Overall, the employees at theITSupportCenter, LLC are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining theITSupportCenter, LLC - Employee Onboarding
theITSupportCenter, LLC employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
theITSupportCenter, LLC KPIs and OKRs
Employees’ understanding of theITSupportCenter, LLC's KPIs and OKRs is essential for its success. Out of 1 theITSupportCenter, LLC employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
theITSupportCenter, LLC Salaries
How much does theITSupportCenter, LLC pay?
How much do people at theITSupportCenter, LLC get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at theITSupportCenter, LLC is $121,963, or $58 per hour, while the estimated median salary is $143,847, or $69 per hour.
At theITSupportCenter, LLC, the highest paid job is a General Counsel at $276,675 annually and the lowest is an Admin Assistant at $43,507 annually. Average theITSupportCenter, LLC salaries by department include: Product at $155,092, HR at $91,156, Marketing at $208,054, and Finance at $61,731. Half of theITSupportCenter, LLC salaries are above $143,847.
49 employees at theITSupportCenter, LLC rank their Compensation in the Top 5% of similar sized companies (based on 152 ratings) while 49 employees at theITSupportCenter, LLC rank their Perks And Benefits in the Top 5% of similar sized companies (based on 50 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $76k | $76k | 1st Percentile |
20th Percentile $105k | $105k | 20th Percentile |
40th Percentile $141k | $141k | 40th Percentile |
60th Percentile $193k | $193k | 60th Percentile |
80th Percentile $270k | $270k | 80th Percentile |
100th Percentile $346k | $346k | 100th Percentile |
$121,963*
Average Compensation
$143,847*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
theITSupportCenter, LLC Salaries by Department
Diversity & Inclusion at theITSupportCenter, LLC
Diverse employees at theITSupportCenter, LLC score the company 93/100 across various culture categories, placing theITSupportCenter, LLC in the Top 5% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at theITSupportCenter, LLC across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
theITSupportCenter, LLC Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
theITSupportCenter, LLC PTO
theITSupportCenter, LLC's PTO and Vacation policy typically gives 10-15 days off a year. theITSupportCenter, LLC's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
theITSupportCenter, LLC Careers
theITSupportCenter, LLC Jobs
No Recent Jobs found for theITSupportCenter, LLC on Comparably
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Overview of Candidates Interested in theITSupportCenter, LLC on Comparably
Candidates By Department
Operations | 100% |
|---|
Candidates By Location
Baltimore | 100% |
|---|
Frequently Asked Questions regarding theITSupportCenter, LLC
What is theITSupportCenter, LLC address?
theITSupportCenter, LLC location is at One Tower Bridge
What is theITSupportCenter, LLC eNPS?
The eNPS for theITSupportCenter, LLC is 82
What is the salary for Director of Business Development in theITSupportCenter, LLC?
Director of Business Development average salary in the US is 177k
What are the salaries in the Design in theITSupportCenter, LLC?
The average salaries for Design in theITSupportCenter, LLC is 89k
How many employees work in theITSupportCenter, LLC?
theITSupportCenter, LLC has 750 employees
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