theITSupportCenter, LLC Employee Reviews
Out of 248 theITSupportCenter, LLC employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping theITSupportCenter, LLC improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at theITSupportCenter, LLC compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 4% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Marketing Dept
Review from Operations Dept
We work in teams and rarely do I have a bad day - everyone supports each other
Review from Operations Dept
Review from Operations Dept
Very positive - good feedback and our Customers respect our performance
Review from Marketing Dept
What do you like best about the leadership team?
They are really hands on.
Review from Marketing Dept
They care, they listen and they have lots of industry experience that is shared with everyone.
Review from Marketing Dept
They listen to the staff and make changes as needed - really nice to see.
Review from Operations Dept
They listen and respond to feedback.
Review from Marketing Dept
The leadership team is honest, caring and receptive to new ideas.
Review from Operations Dept
What does the leadership team need to get better at?
The previous leadership team was wonderful but there was a recent very suspicious reorg at the company after they fought for more pay. New leadership is absolutely terrible.
Review from Customer Support Dept
Keep up the 1:1 meetings with Client Account Reps - that time is really appreciated.
Review from Marketing Dept
The leadership team is doing a great job - when conferences return, post-COVID we should join again.
Review from Marketing Dept
What is the best part about your compensation package?
Has increased 2x over the past 4 years.
Review from Marketing Dept
It has gone up every year for 4+ years.
Review from Operations Dept
It reflects my market value and has risen each year I'm here.
Review from Operations Dept
My compensation is high for our industry - very fair.
Review from Operations Dept
It keeps going up for me and everyone I know.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of theITSupportCenter, LLC yet.
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What are some of the best things about your team?
We get to participate in the recruiting system
Review from Marketing Dept
Coworkers are great, very helpful
Review from Customer Support Dept
The diversity of its members.
They are people I respect and enjoy talking with.
Review from Marketing Dept
We have input on who is added to the team - greatest part of the company.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
We need to talk more about our name brand clients....all our clients have us sign confidentiality statements that make that difficult.
Review from Marketing Dept
What is most positive about the culture and environment at your company?
Everyone has an equal chance of success.
Review from Marketing Dept
Everyone I work with are folks I can trust for advice.
Review from Operations Dept
Everyone has a say in how we manage our time.
Review from Marketing Dept
Everyone is helpful to each other.
Review from Operations Dept
Management gives us the flexibility to solve customer problems
Review from Operations Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of theITSupportCenter, LLC yet.
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What did you like most about the interview process?
It made sense what they were screening on.
Review from Marketing Dept
The conversation with the hiring manager
Review from Customer Support Dept
The rigor of the process shows they really cared about the quality of their employees.
It was fair & really well organized.
Review from Operations Dept
They were open with everything.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of theITSupportCenter, LLC yet.
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What makes you most happy at work?
Everyone is supportive, not much micro managing like other companies
My daily interaction with my co-workers.
The job is interesting and my manager/SMO really helps me win.
Review from Marketing Dept
I like helping customers and the company is committed to helping the techs succeed.
Review from Operations Dept
The people are great that I work with
Review from Operations Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of theITSupportCenter, LLC yet.
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What do you like best about your company?
There aren't any Outlook reviews of theITSupportCenter, LLC yet.
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What would you most like to see improved at your company?
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