theITSupportCenter, LLC Leadership Employee Reviews | Comparably
theITSupportCenter, LLC Claimed Company
theITSupportCenter provides immediate, expert IT technical support to end-users 24x7 by Certified Technical Advisors. read more
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
892
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theITSupportCenter, LLC Leadership Employee Reviews

What do you like best about the leadership team?

They are really hands on.

Review from Marketing Dept

They care, they listen and they have lots of industry experience that is shared with everyone.

Review from Marketing Dept

They listen to the staff and make changes as needed - really nice to see.

Review from Operations Dept

They listen and respond to feedback.

Review from Marketing Dept

The leadership team is honest, caring and receptive to new ideas.

Review from Operations Dept

They are fair and trusting.

Review from Operations Dept

The leadership team is hands-on - which is GREAT

Review from Operations Dept

Always engaged and willing to help. Employees have autonomy to provide great service without any micromanagement. In my opinion, this improves everyone's efficiency and overall attitudes while at work. Everyone seems happy and that energy is contagious.

They are honest and reliable.

Review from Marketing Dept

Leadership team is made up of folks we trust.

Review from Marketing Dept

The leadership team is representative of the company - GREAT people with the right morals.

Review from Operations Dept

Honesty, integrity, reliability and most importantly - some very cool folks.

Review from Operations Dept

They are good people I trust.

Review from Marketing Dept

They listen, respond and care. You hear it as our all-hands meetings.

Review from Operations Dept

The leadership team are people I respect.

Review from Operations Dept

I trust them - they have never let us down - the company growth speaks to the quality of the team.

Review from Marketing Dept

The leadership team is honest with employees & customer - nice change in 2021

Review from Customer Support Dept

Our leadership team is hands on and that makes them really helpful. I respect them for carrying the water along side the staff that handles the heavy lifting.

Review from Customer Support Dept

The leadership team works with the Techs to truly understand our environment especially during client on-boarding.

Review from Operations Dept

The Directors here are approachable and focused on making everything work for employees and customers - really nice.

What does the leadership team need to get better at?

The previous leadership team was wonderful but there was a recent very suspicious reorg at the company after they fought for more pay. New leadership is absolutely terrible.

Review from Customer Support Dept

Keep up the 1:1 meetings with Client Account Reps - that time is really appreciated.

Review from Marketing Dept

The leadership team is doing a great job - when conferences return, post-COVID we should join again.

Review from Marketing Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated theITSupportCenter, LLC Leadership the Highest

  • Department - Marketing
    +6%
  • Ethnicity - Hispanic or Latino
    +6%
  • Experience - 3 to 6 Years
    +6%

Rated theITSupportCenter, LLC Leadership the Lowest

  • Ethnicity - Other
    -15%
  • Department - Customer Support
    -13%
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