Things Remembered is the nation's largest and most prominent retailer of personalized gifts. read more
Commission is based on being excessively pushy with customers.
What's going wrong and how can it be improved?
A lot! Adding to my previous feedback the end of shift closing of the cash registers is excessively and unnecessarily a lengthy process with outdated computers.
What does the leadership team need to get better at?
Better employee to management relations. When you are hired you are just shown videos and given packets, not everyone learns in those ways. Then it’s limited “hands on” training. Employees are left by themselves without any management for a lot of the time.
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