Thorntons Employee Reviews
Out of 41 Thorntons employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Thorntons improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at Thorntons compared to all other departments at the company.
Briefly describe your overall experience at your company
Truly a great place to work. The managers are all great and treat us good
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are available when you need thwm
Great to work with very friendly
Review from Customer Support Dept
Everyone gets along and helps each other
Review from Customer Support Dept
everything is great with the leadership
What does the leadership team need to get better at?
New management all the way up
It would be nice to have more communication
Review from Customer Support Dept
What is the best part about your compensation package?
it's more than I expect
Review from Customer Support Dept
everything great about the compensation package
Free lunch, five free drinks a day, being an owner with stock
Review from Customer Support Dept
The Evaluation is done fairly and often
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Being listened to more and given better opportunities for advancement
Should be more. Not enough at all for the work we do
Review from Customer Support Dept
What are some of the best things about your team?
Very welcoming of new people
They are all good hard working people
Hard working team and great to be around.
Review from Customer Support Dept
Always shows up for work. Always on time, very respectful towards each other
Review from Customer Support Dept
The best thing is the work culture
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Thorntons yet.
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What is most positive about the culture and environment at your company?
That we all work together to get the job done
Great, friendly people, good pay, fair management.
Review from Customer Support Dept
We all get along and respect each other
Review from Customer Support Dept
that everyone works together as a team
The people and the attitude
Review from Customer Support Dept
What needs to change to make the company culture better?
Better management all the way up
Better recognition for people who actually do work, promote from within the company
Review from Customer Support Dept
What did you like most about the interview process?
Very straightforward and thorough about expected responsibilities
Review from Customer Support Dept
It was quick and to the point
Review from Customer Support Dept
being showed around the store
I liked that it was quick and they knew who they were looking for, a hard worker.
Review from Customer Support Dept
What would you improve about your company's interview process?
Actually get candidates and not hire the first person that applies
What makes you most happy at work?
Being able to help out all kinds of people
Review from Customer Support Dept
I'm making money and away from the problem at home
Review from Customer Support Dept
working with great people and have great guests
The Money customer and coworkers
Review from Customer Support Dept
What's going wrong and how can it be improved?
The company is being run into the ground
What do you like best about your company?
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What would you most like to see improved at your company?
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