Thorntons Employee Reviews
Out of 41 Thorntons employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Thorntons improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at Thorntons compared to all other departments at the company.
What does the leadership team need to get better at?
New management all the way up
It would be nice to have more communication
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Being listened to more and given better opportunities for advancement
Should be more. Not enough at all for the work we do
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What needs to change to make the company culture better?
Better management all the way up
Better recognition for people who actually do work, promote from within the company
Review from Customer Support Dept
What would you improve about your company's interview process?
Actually get candidates and not hire the first person that applies
What's going wrong and how can it be improved?
The company is being run into the ground
What would you most like to see improved at your company?
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