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TouchCare Company Culture
TouchCare Culture
This score is derived from employee ratings & reviews3.3/5
TouchCare's Overall Culture is rated C
Top Rated Culture Dimensions
CEO Rating
BLeadership
BExecutive Team
BHappiness
BPerks & Benefits
BTouchCare CEO
Top 25%Top 25% of Similar Size Companies on Comparably
Rob LaHayne
77 /100
See More
Diversity at TouchCare
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at TouchCare
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTouchCare eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-8
TouchCare employees are -8% more likely to recommend TouchCare as a great place to work
| 42% | Promoters |
|---|---|
| 8% | Passives |
| 50% | Detractors |
Working at TouchCare
Working at TouchCare is rated below average by 12 employees, across various culture dimensions. TouchCare employees rate CEO Rating highest among all categories, and think that Meetings and Office Culture have the most room for improvement, putting TouchCare’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Binghamton, NY. See below in detail how working at TouchCare was rated by employees.
Overall Company Culture at TouchCare
C
Overall Company Culture at TouchCare is rated C
Last updated months ago
Bottom
45%
TouchCare ranks in the Bottom 45% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTouchCare Employee Reviews
Out of 35 TouchCare employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping TouchCare improve their work culture.
| Positive Reviews | 97% |
|---|---|
| Constructive Feedback | 3% |
Positive Reviews From TouchCare Employees
- What do you like best about the leadership team?Leadership is focused on the big picture and they make sure that everyone is contributing to the mission. No matter what, everyone is welcome to approach the org's leaders with anything and they do everything they can to support.
- What did you like most about the interview process?Meeting the executives I would be working closely with and seeing their passion for the company.
- What makes you most happy at work?Bringing on new partners and clients because people truly believe in our service.
Constructive Feedback From TouchCare Employees
- What does the leadership team need to get better at?train lower management- though theyve been there since the company started shews 28- 6 tears ago she started off as intake- she grew great, but she has no idea on how to lead
TouchCare Company Information
TouchCare Company Overview
TouchCare is a concierge service that helps employees take advantage of their benefits, saving them time, money and worry.
TouchCare Mission, Vision & Values
TouchCare Mission & Values
We were founded with a singular vision: to connect hardworking individuals with the medical attention they need without stress, anxiety, or unnecessary costs. Our goal is to take the pain out of navigating the complexities of healthcare, so people spend less time worrying and more time focused on the things that really matter.
| Headquarter | 111 W 19th St, 8th Fl Little York, NY 10028 United States of America |
|---|---|
| Website | touchcare.com |
| Founding Date | 2013 |
| Tel | (866) 486-8242 |
| Company Status | Private |
| Social Sites |
Culture Video
TouchCare Employees
12 employees at TouchCare have reviewed TouchCare across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 12 TouchCare employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at TouchCare are pleased with their total compensation at TouchCare, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at TouchCare are pleased with their team. 12 Participants grade the quality of their coworkers a B-. The majority believe the meetings at TouchCare are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at TouchCare believe the environment at TouchCare is positive. Most Participants believe the pace of work at TouchCare is comfortably fast. About 36% of the employees at TouchCare work 8 hours or less.
Overall, the employees at TouchCare are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
TouchCare employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at TouchCare report the work pace is comfortably fast
Work Pace
A Day in the Life
91% of TouchCare employees look forward to interacting with their team every day
Coworkers
A Day in the Life
TouchCare employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of TouchCare employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
TouchCare employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
64% of TouchCare employees call their work environment positive
Environment
Joining TouchCare - Employee Onboarding
The prevailing opinion from employees about joining TouchCare is that the company was prepared on their first day. TouchCare employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
TouchCare KPIs and OKRs
At TouchCare 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of TouchCare's KPIs and OKRs is essential for its success. Out of 4 TouchCare employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
TouchCare CEO & Leadership
TouchCare CEO - Rob LaHayne
77 /100
Rob’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Binghamton, NY. TouchCare’s CEO is highly regarded especially by Caucasian employees and employees with Over 10 Years experience. Under LaHayne’s leadership, TouchCare employee respondents are most happy about their Leadership and the company’s Executive Team. Meetings and Office Culture are two areas, according to respondents, where TouchCare could stand to see real improvement.
TouchCare Leadership
The TouchCare Executive Team is rated a “B” and led by CEO Rob LaHayne, Vice President of Sales Angela Marchak, and SVP Operations Juliet Frerking
Rob LaHayne CEO / President
Rob LaHayne serves as the CEO / President of TouchCare.
Angela Marchak Vice President of Sales
Angela Marchak serves as the Vice President of Sales of TouchCare.
Juliet Frerking SVP Operations
Juliet Frerking serves as the SVP Operations of TouchCare.
Codi Gill Vice President Client Success
Codi Gill serves as the Vice President Client Success of TouchCare.
Diversity & Inclusion at TouchCare
The Diversity score provides insights into how diverse employees feel and rate their work experience at TouchCare across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
TouchCare Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Office Perks
- Company Social Outings
- Unique Office Space
TouchCare PTO
TouchCare's PTO and Vacation policy typically gives 0-10 days off a year. TouchCare's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
TouchCare Careers
TouchCare Jobs
No Recent Jobs found for TouchCare on Comparably
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Let TouchCare Know You Want To Work There
Overview of Candidates Interested in TouchCare on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Monticello | 100% |
|---|
Frequently Asked Questions regarding TouchCare
What is TouchCare address?
TouchCare location is at 111 W 19th St, 8th Fl
Who is the CEO of TouchCare?
TouchCare CEO is Rob LaHayne, their score by employees is 77
What is TouchCare eNPS?
The eNPS for TouchCare is -8
What are the benefits at TouchCare?
TouchCare perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, Company Social Outings & Unique Office Space
Who is TouchCare leadership?
Angela Marchak, Juliet Frerking & Codi Gill are part of TouchCare leadership, Rob LaHayne is the CEO
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