Towne Park Employee Reviews
Out of 63 Towne Park employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Towne Park improve their work culture. The Customer Support team, with 95% positive reviews, reports the best experience at Towne Park compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
Although they are proffessional, they still take the time to get to know you and care about you
Review from Customer Support Dept
The leadership of Towne Park is not afraid to pitch in where ever needed in what ever position needed. It's not uncommon to see Senior Management parking cars and helping with luggage.
That they work as a team for the most part and if they have any questions they ask the supervisor or manager
They listen to their associates
That we all work together as a team and work/walk with a purpose.
What does the leadership team need to get better at?
Better scheduling, better organization better team
SUPPORT - actually supporting ALL Managers in the company, not just the ones they see as cash cows! There is little support to the "little guy" sites that pre COVID were mocked & put aside as not important. Hey, guess what, COVID hit, those were the ones still making $. Yet, we were still ignored.
What is the best part about your compensation package?
We get paid on holidays
Review from Customer Support Dept
Adequate pay for the job, with chances for bonuses and increases.
The paid time off is nice to have.
I love the PTO I receive once a year. It's nice being able to get that "bonus" for doing extra work.
It was enough to provide for me and what i needed at that point in my life
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Zero benefits of any kind. Provide work/live balance for salaried managers.
Pay is extremly low, we are not respected, employement expects for us to go above and beyond, very undervalued
The pay gap between male and female employees holding the same positions is still huge. It doesn't matter if the female has more education and experience. Male employees who join the company, get promoted faster, and paid much higher salaries.
I feel valued, but the company underpays and to wait a year for health benefits is crazy. So is the very conservative paid time off policy.
Review from Customer Support Dept
What are some of the best things about your team?
We all enjoy being around each other
Review from Customer Support Dept
They work hard and move with a purpose.
We work very well together and divide up the work properly
They work hard and work together. They have strive every day at work and that's one of my goals I want to have accomplished as a supervisor.
We work hard, are problem solvers, and support each other.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Stop discrimination against who not Americans
What is most positive about the culture and environment at your company?
The valets drivers. They are awesome
Review from Customer Support Dept
I made it a point to maintain positivity daily - keep my direct staff happy and enjoying their jobs - without knowing the struggles of making everything work with little to no support from upper management
Getting to see the therapy dogs is the highlight of everyone's day there at the hospital.
The adaptability that we are extended
Seeing the regular guests who come in brings us all joy, especially if they bring their therapy dogs in too.
What did you like most about the interview process?
My first manager was professional
They asked me about my schedule first
Review from Customer Support Dept
That it was straight to the point and there wasnt any hidden experience we had to know beforehand.
The fact that it was a conversation not only looking at me
I liked that the interview wasn't hard or I wasnt nervous while speaking. Also that I was asked not just random questions but ones that needed to be known about what I'm able to do.
What would you improve about your company's interview process?
To respect the difference between the culture
What makes you most happy at work?
The chance to help others.
Getting to see the therapy dogs and of course making money.
My coworkers who have turned into my best friends
My coworkers are the best.
Review from Customer Support Dept
Interacting with customers and coworkers
Review from Customer Support Dept
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