C-
59/100
TracFone Wireless Claimed Company
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TracFone Wireless Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
It is a competitive package.
Vacation and Holidays package are excelent.
The benefits remains the best part of the package
Bonus and salary and medical benefits
Why do you feel undervalued and what would make you feel better about your compensation?
No benefits or anything. They will tell the client that our salary is 30k pesos but it's not true. They want us to tell the client a lie so that we will still have the same salary
Because they don't value their agent.
I do not feel like i make enough money to endure the level of abuse from customers or coworkers
Our company has set ridiculous standards for our customers to meet in order to prove who they are. We ask for the last four digits of the serial #. Then we ask for the last for of the SIM #. Then we ask for their code which they've forgot. We send them a text which they don't know how to get.
Yes, a lot of us. especially tenured agents. We know a lot of things and are skilled enough to carry the role. The compensation should improve and benefits. Many comoanies right now offer better pay for an entry level, with similar roles to fulfill.
Working for this company is like going back in time 30 years. Lack of trust in the employee, old school, rigid management, it' more important to be in the offices from 9 to 5 than meeting your goals, old building and workspaces make it boring and unattractive to go to work everyday... and turnstiles
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