D
53/100
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TracFone Wireless Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Meeting everyone and getting ready to make a change
Everything, every day is Friday for me.
What's going wrong and how can it be improved?
Sometimes, we're not providing them the right information just for us to avoid getting a NO response since our tl's and managers will put a blame and pressure on you
They put a pressure on us if we get a NO response. The main reason why we got NO response, it's becauase we told customer's about the truth.
They need to give us our VL's and a salary increase
When customers have complaints that we can not solve and ask to speak to a supervisor we should be allowed to transfer calls to our managers instead of enduring the multiple call backs and hang ups.
I've already explained multiple times.
Chaos, disorganization, lack of communications between groups, lack of documentation to make processes repeatable.
No motivation, No motivation, No motivation,
Toxic enviroment and poor communication. A more human contact from the managers and team
What do you like best about your company?
Because we are able to swap our schedules
What would you most like to see improved at your company?
There aren't any Outlook reviews of TracFone Wireless yet.
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