TracFone Wireless – They need to train and educate their customer service people. They don't solve your problem and in some cases they are discriminatory and rude!!! You should never be on hold for over an hour and you should never be asked if you know how to read a text!!!!!
They need to train and educate their customer service people. They don't solve your problem and in some cases they are discriminatory and rude!!! You should never be on hold for over an hour and you should never be asked if you know how to read a text!!!!!
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What does the leadership team need to get better at?