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When an issue is to escalated to the next level, make sure the customer actually connects with that level. I had four dropped calls yesterday trying to get my phone issue taken care of.

Other Employee Reviews for TracFone Wireless

What does the leadership team need to get better at?

no leadership. Moral harassement is frequent
Leadership review

What are some of the best things about your team?

s s s s s
Team review

What did you like most about the interview process?

belief and respect for skills and strengths

What did you like most about the interview process?

To the point, easy, quick decision making

What is most positive about the culture and environment at your company?

Thank you for having me on the team
Environment review

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