TriWest Healthcare Alliance Employee Reviews
Out of 57 TriWest Healthcare Alliance employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping TriWest Healthcare Alliance improve their work culture. The Customer Support team, with 92% positive reviews, reports the best experience at TriWest Healthcare Alliance compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Truly understanding and accommodating, no bad experiences yet
The leadership is great and very informative always there when i need them!
They are always there for me and willing to help with anything.
Review from Customer Support Dept
Leaders at TriWest are loyal, very hard working and extremely focused on innovation and problem solving for others.
They really try their best to get amongst the people and see whats going on
Review from Customer Support Dept
What does the leadership team need to get better at?
Training and assisting staff with needs/communication
Leave. Hire on an entire new upper management. Employees are disposable and only a metric to help pad their lavish lifestyle.
What is the best part about your compensation package?
The health benefits are amazing
I was able to leave my other job for higher compensation.
Review from Customer Support Dept
Discussed in detail prior to interview process. Flexibility in work hours and locations.
Its fair and reasonable and affordable
Review from Customer Support Dept
Variable comp opportunities are within range of comparable organizations
Why do you feel undervalued and what would make you feel better about your compensation?
PTO accrual is nonexistent, all vacation time given at once. Nearly impossible to get time off in an emergency as leadership does not approve. You must request from an AI.
I make less than first year employees and have been with this company for 4 years. My tenure and experience mean nothing.
What are some of the best things about your team?
Different personalities willing to do their best.
My team helps each other out when needed,always there for co-workers.
Everyone is very experienced and knowledgeable
We are a family. We all mesh together to make a brilliant team.
Everybody is so nice and always willing to help each other.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They are hardly trained at all.
What is most positive about the culture and environment at your company?
The Positive attitudes with coworkers.
I work remotely and enjoy interacting with my superiors and co- workers always helpful.
The workers are pretty nice and helpful
It is employment/ temp remote
The environment is what you make of it. My direct leadership and team are fantastic.
What needs to change to make the company culture better?
There aren't any Environment reviews of TriWest Healthcare Alliance yet.
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What did you like most about the interview process?
Seemed very personable and relaxed
The interviewer was extremely upbeat and seemed happy to be there. Which made me relax and not worry too much about saying the right thing.
The interviewer was very personable and easy to talk to. She made it seem like it wasn't an interview.
Review from Customer Support Dept
Very clear what steps were needed and who I would be interviewing with along the way. Allowed me to give examples of past work and show my talents.
What would you improve about your company's interview process?
Im at a way better company that treat employees with respect
Review from Customer Support Dept
What makes you most happy at work?
Seeing the positive outcome of clients.
Good pay, benefits and feel like i am contributing and heard
Interacting with my coworkers and being able to do good in the Veteran community.
Review from Customer Support Dept
The people I work with and the ability to be creative and offer new ideas keep me motivated.
Taking care of our Veterans and giving them quality care
Review from Customer Support Dept
What's going wrong and how can it be improved?
The micromanagement is insane. And the requests of daily completion from upper management are unattainable, but expected.
What do you like best about your company?
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What would you most like to see improved at your company?
There aren't any Outlook reviews of TriWest Healthcare Alliance yet.
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