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eNPS Score
Q&A With Tufts Health Plan Employees
There’s a reason so many employees stay at Tufts Health Plan for so long—and why those who leave often boomerang back: We’re a place where people come first.Management sets the tone and it filters throughout the organization, to every department and every position, creating a culture of caring, collaboration and support. We’re proud to have been recognized for multiple workplace awards, including the Boston Globe best places to work.
How employees describe working at Tufts Health Plan
They send letters with extensions, Jeffrey Brennan for example, you leave a message and no return call. This happens more often than not. I spend a lot of time being transferred with no results. They also send out duplicate, sometimes triplets cate letters, with same information . . .
Better customer service, competetive rates, and honest claims processing.
Allow direct contact with all departments
Value and transparent pricing, communication with customers
Provide accurate information about doctors and facilities in the network
Q&A With Tufts Health Plan Employees
IDX: 0 TOT: 3
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How long does it take to hear back after applying to Tufts Health Plan?
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How often do employees get raises at Tufts Health Plan?
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What is the best perk or benefit that Tufts Health Plan offers?
Curious about what work's like at Tufts Health Plan?
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Should I work at Tufts Health Plan?
38% of Tufts Health Plan employees would encourage their friends to become coworkers, whereas 8% are neutral and 54% would not recommend working at Tufts Health Plan to their friends.
| 38% | Promoters |
|---|---|
| 8% | Passive |
| 54% | Detractors |
